Absolute ******* nightmare to deal with

I requested the contents of my file from Simpsons Attorneys through the proper channels and in terms of the Promotion of Access to Information Act via registered letter which was successfully delivered. The request was completely ignored, initially. Upon phoning to confirm receipt of this request, the representative on the phone did not know how the procedure works and asked me to explain what exactly I want. In terms of PAIA, this constitutes an outright refusal of access to the information, which appears very suspicious, all things considered...

ORIGINAL REVIEW: This firm wasted seven months of my life.

I had to wait this long for them to inform me that they are not interested in helping me further with my medical negligence case, which is based on lack of informed consent. I was not privy to any of the discussions on which this decision was based, despite stating expressly at our first consultation that I would like to stay fully informed at every step of the process.

Despite being assured, at a meeting with an Advocate of the High Court, that I would be referred to a medical expert to obtain a medicolegal report, I waited five months for this to happen (ultimately it never did).

In this time period, three phone messages left at reception went unanswered. On all three of these occasions, I was assured that I would be phoned "first thing tomorrow morning".

In this same period, at least three emails requesting an update on the situation were ignored.

Don't believe the social media hashtags and "attorneyswithheart" smokescreens - these are ambulance chasers with one motivating factor: MONEY, and not a sense of justice.

My personal advice is to record every single conversation you have with any attorney (even ones who are on your side).