Unprofessional and dubious Representation of my claim.

I was involved in an accident with my car and approach my insurer (Oak Hurst) to activate my claim. This claim was declined by my insurer after which I decided to get a legal help from SIMPSONS ATTORNEYS to re-present my case before the insurer so that my claim can be validated. However, after submitting the recordings from the insurance company(Oak Hurst) to the attorney's office, paid the legal fee and had one-on-one chat with the attorney in charge of the case (Helette Louw). I was promised that I have a valid case against the insurer and received a correspondent to the meeting, excerpt below;

" Dear Mr Omotola

We refer to the above matter and your enquire at our office regarding your insurance claim which had been denied.

After review of the recording submitted by you we are of the opinion that you do have a valid claim against the insurer.

This decision is based on the entire content of the recorded call and not just the snippets which the Insurer is choosing to rely on.

This claim, should we take it on, forms part of our civil litigation department that is not covered on our contingency fee agreement and as such

we will request a deposit in order to carry out the necessary work. The normal deposit is R5 000,00.

Please note this deposit is not the full amount that will be charged for work carried out. When the deposit is completed we will request a further

deposit, and so on, until the matter is completed. Should the work carried out amount to less than the deposit paid, the remainder will be paid back

to you.

Kindly note that as we have now fully assessed your matter, all work needed to be done going forward will be billed for.

Kindly find attached here a Service Level Agreement for your consideration should you choose to proceed. Kindly return the signed document to us, upon which

we will provide you with a reference number and request for deposit to be paid.

We trust you find the above in order and await your response.

Kind regards

Description: http://simpsons.co.za/attorney/wp-content/uploads/2014/06/Sig_logo.jpg

Helette Louw | Attorney **********

Office: ********** Fax: ********** 14 Karoo Street,Bellville www.simpsons.co.za "

Surprisingly, after given me the assurance and hope that my claim was a valid one and paid for their service. They approached the insurance company on my behalf and came back after a month with a disappointing and sadden news that, I do not have a valid claim any more. I smelt a rat here but I do not have any proof to my suspicion between the insurance company and the attorney's office. I had been left to the fixing of this car from my hard earn income after been promised that I have valid claim and paying for the disappointed service. In conclusion, the attorney's office had failed and lied to me about the quality of legal representation they can provide. Though, this case had been a year now but, each month that I have to pay for the continuous fixing of this car from my income and not able to drive the car, I'm left with frustrations and disappointments,

I had refused to recommend this practice based on their professionalism and the dubious way of taking my money.