hocking Service – Proceed with Caution!

⚠️ Shocking Service – Proceed with Caution!

I purchased a 13.2kW heat pump from Sir Air, which was oversized by 5kW for my pool. Despite their confident sales pitch, after 48 hours of continuous operation, my pool temperature has only increased by 2 degrees.

Now, instead of taking responsibility, they’re blaming my pipe setup—even though I had solar heating working flawlessly for over 10 years on the exact same system!

Clearly, they don’t understand pool heating dynamics, and their support in South Africa is non-existent. No real help, no accountability, just excuses.

South African buyers: beware. You're likely to be left in the cold—literally.