E
Ed
Active since Oct 2022
13
Reviews
0
Industries
Reviews
13 reviews3 months ago
⭐ ZERO STARS IF I COULD Absolutely unacceptable service. I paid for goods that were never delivered, and instead of taking responsibility or resolving the issue promptly, I was told to “wait 48 hours while they investigate.” That is not customer service
⭐ ZERO STARS IF I COULD Absolutely unacceptable service. I paid for goods that were never delivered, and instead of taking responsibility or resolving the issue promptly, I was told to “wait 48 hours while they investigate.” That is not customer service — that’s stalling. To make matters worse, Siya ZOE was contacted directly and refused to assist in any meaningful way. No urgency. No ownership. No solution. Just excuses and delays while my money sits with them and I have nothing to show for it. When a business takes payment but fails to deliver goods, the bare minimum expectation is immediate action and clear communication. What I received instead was deflection, indifference, and a complete lack of accountability. If you value your money, your time, or your sanity, think very carefully before dealing with this shop. Based on my experience, once they have your payment, you are very much on your own. Extremely disappointed — and still waiting.
56 replies
7 months ago
TERRIBLE SERVICE
⭐ Google Review / HelloPeter Complaint ⭐ We lodged a claim for a damaged package on 1 September, and after weeks of chasing, all we get is the same copy-paste excuses and “processes.” Now, after dragging their feet for almost a month, we are told the Billing Team will process the claim — but conveniently, the “turnaround time” is 12–18 weeks IF approved. That’s nearly 4 months to refund a customer for a courier’s mistake! This is beyond unacceptable. It’s not just inefficiency — it feels like a deliberate attempt to frustrate customers until they give up on their claims. We run a business and cannot afford to wait a quarter of a year to recover money for goods destroyed in their care. Take note: No urgency. No accountability. No proper communication. No respect for customers’ time or businesses. If this is how they treat damage claims, be warned — your packages and money are not safe. We will not recommend this courier to anyone serious about reliable shipping or fair customer service.
53 replies
7 months ago
PLEASE STAY AWAY FROM THIS BUSINESS
⭐ Google Review / HelloPeter Complaint ⭐ We lodged a claim for a damaged package on 1 September, and after weeks of chasing, all we get is the same copy-paste excuses and “processes.” Now, after dragging their feet for almost a month, we are told the Billing Team will process the claim — but conveniently, the “turnaround time” is 12–18 weeks IF approved. That’s nearly 4 months to refund a customer for a courier’s mistake! This is beyond unacceptable. It’s not just inefficiency — it feels like a deliberate attempt to frustrate customers until they give up on their claims. We run a business and cannot afford to wait a quarter of a year to recover money for goods destroyed in their care. Take note: No urgency. No accountability. No proper communication. No respect for customers’ time or businesses. If this is how they treat damage claims, be warned — your packages and money are not safe. We will not recommend this courier to anyone serious about reliable shipping or fair customer service.
0 replies
7 months ago
LYNETTE SUPERSTAR
Finally You brought Lynette back SHE single handedly looks after all 15 f my accounts and she is awesome DON'T LET HER GO!!!!
0 replies
8 months ago
ZERO SERVICE
⭐☆☆☆☆ Woolworths – Zero Accountability, Pure Greed Woolworths charged me double on my account — their mistake, plain and simple. The store says “call financial,” financial says “call the store,” and now financial says unless I go into a store, they’ll take 10 days to reverse it. Jessica from financial services grilled me with endless security questions (all answered correctly) but still insisted I “verify my identity in store” for a transaction they already confirmed was a duplicate charge. This is blatant overkill and a thinly veiled delay tactic to hold onto MY money for as long as possible. This isn’t customer service — it’s obstruction. Zero ethics, no accountability, just pure greed. I’ve shopped at Woolworths for years, but this experience has shown they care more about keeping your money than doing the right thing. Disgusting.
0 replies
9 months ago
hocking Service – Proceed with Caution!
⚠️ Shocking Service – Proceed with Caution! I purchased a 13.2kW heat pump from Sir Air, which was oversized by 5kW for my pool. Despite their confident sales pitch, after 48 hours of continuous operation, my pool temperature has only increased by 2 degrees. Now, instead of taking responsibility, they’re blaming my pipe setup—even though I had solar heating working flawlessly for over 10 years on the exact same system! Clearly, they don’t understand pool heating dynamics, and their support in South Africa is non-existent. No real help, no accountability, just excuses. South African buyers: beware. You're likely to be left in the cold—literally.
0 replies
23 months ago
Waste of time tred with caution
What a waste of time! I waited two weeks only to be told the car was sold. Deeno really wasted my time and kept me hanging for those two weeks. It's not fair and makes you question the ethics of these dealers!
0 replies
37 months ago
Best experience woul...
Best experience would recommend to anyone ! Well done !
53 replies
50 months ago
FRAUDULENT DEBITSON ACCOUNT
Please do not waste your time with these frauds !!! ended our contract and they kept on debiting our account and then after we reversed the unauthorized debits they waited 2 months and put through a triple payment . We got into contact with Carmen and Eric who promised to sort it out , Carmen then proceeded to block us on whats app and apparently their office lines are having major issues. PLEASE BE AWARE we finally got assisted by FNB directly as they understood this is NOT legal to just debit funds from an account i hope i can warn enough people about this !!!
0 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (76.92307692307692%)