Pathetic service.

On the 17th October 2020 I bought couches and a coffee table from SK custom designs in Laanglagte,main reef road JHB,I paid half of the amount and was adviced that the balance is payable upon delivery..I was assisted by the store manager Katlego and he promised that they will deliver in 14 days or less,when 14 days lapsed I called to enquire about the delay,he told me that their driver noticed a stain in one if the couches when they were loading them to be delivered and promised to deliver the following week because they are supposed to change material on that specific couch as it was not wipeable,the weekend came and there was no delivery and no communication made,I called him and arranged that I will take a day off on the following Monday so that I can be around when they deliver,he agreed...but still no delivery was done and no communication still,I sent him Whatsapp messages with no response,and called him numerous times but he would ignore my calls,so my partner called him,he picked up and explained that their delivery truck broke,when asked why isn't he communicating he apologized and said he will call me and explain,but as usual he never did...I am currently in the middle of my exams and I can't drive there for now but as soon as I'm done,I'm going there to get my money,they should just keep their couches and pathetic service,If anyone decides to buy from them then they should be prepared to fight, they are so unprofessional it is so disgusting.