Extremely Disappointed – Misleading Pricing & Terrible Customer Service

I am writing this review to warn other customers about my recent awful experience with S&K Showroom. I purchased an item on their website that was clearly listed at R249. I completed my order in good faith, paid for the item, and expected the company to honor the price they advertised. Instead, I was contacted afterwards and told that the price was a “system glitch” and that the “correct” price was R1299. Without giving me any real choice, they proceeded to force a refund on me rather than fulfilling my order. This is completely unacceptable. A business should take responsibility for the prices they display on their own website. Customers should not suffer for internal errors, and it is extremely unprofessional to simply cancel a valid purchase because the company doesn’t want to honor the advertised price. The communication from S&K Showroom was unhelpful and dismissive, and the entire ordeal has left me with zero confidence in this website. If they can change prices after taking your money, how can anyone trust them? I am very disappointed and will not be purchasing from them again. I hope this review warns others: S&K Showroom is unreliable, and my experience with them has been nothing short of frustrating and unfair.