SkinPhd is a ripp off !!!

Skin PhD at waterfall corner falsely advertises by sending out SMSs to its customers and advertising in store. The reality is that when a customer books a service, she is told that a different service with different products were used and hence charged a totally different price. As a result I was charged more than 3 times the price I expected to pay. I politely paid and left the salon. However I thought about all the other people that have the same experience...as South Africans we walk away when we have been wronged and accept being taken advantage of. I called the owner of the business who said many times that she is sorry. She claimed that the stylist dictates how much product is used and that he would have told me he was using a different product and discussed the price with me. The truth is that he did not do anything of the sort. He merely confirmed the sevice I had booked. As a result I was forced to pay more than 3 times the price of what I expected to pay. I had also had that same service done the previous year and brought it to the attention of the owner. She fails to recognise that I was a customer prior to her purchasing the business and that I have frequented her salon. I would not complain if I had no reason to. However it would seem that Skin PhD is a ripp off and refuses to make any amends for it. I booked a service and should have been charged accordingly...not taken advantage of and overcharged!!!