Skitterblink Cleaning Services
Claimed Business
Skitterblink Cleaning Services
Claimed Business
45 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Skitterblink Cleaning Services receives strong praise for thorough, professional home cleaning, with many customers highlighting spotless results and friendly, well-trained teams. However, a significant cluster of negative experiences reveals serious concerns around builders cleans and deep cleans, including property damage, incomplete work, and high upfront costs not matched by delivery. Complaints also cite dismissive management responses, poor communication, and reluctance to take accountability when issues arise, particularly at the Sea Point and Kempton Park branches.
Performance(last 12 months):
0Trustindex Rating
#5Ranked In Home Services
479 hours 26 minutesAverage Time To Reply
18 NPSRecommended: Likely
Replied to 75% of negative reviews
Typically takes less than 240 hours 30 min to reply
TrustIndex
0
Score
Ranking
#5
in Home Services
Avg Reply
479 hours 26 minutes
NPS Score
18
Recommended: Likely
Replied to 75% of negative reviews
Typically takes less than 240 hours 30 min to reply
Review Distribution
4.3|45 Reviews
May '25 - Apr '26
5(78.3%)
4(4.4%)
3(0%)
2(2.2%)
1(15.2%)
5(78.3%)
4(4.4%)
3(0%)
2(2.2%)
1(15.2%)
Frequently Asked Questions About Skitterblink Cleaning Services
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (45)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Trudie
1 reviews | Active since Jan 2020
17 Mar 2026, 17:58
I’ve been using their services for over 15 years, and never had any issues
I’ve been using their services for over 15 years, and never had any issues. Erica C and her team are very professional, friendly and efficient in their work. Highly recommended.
Helpful (0)
|Replies (0)T
Trudie
1 reviews | Active since Jan 2020
17 Mar 2026, 17:58
I’ve been using their services for over 15 years, and never had any issues
I’ve been using their services for over 15 years, and never had any issues. Erica C and her team are very professional, friendly and efficient in their work. Highly recommended.
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Replies (0)B