SC
skooch couriers
Unclaimed Business
SC
skooch couriers
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Transportation & Logistics
#23NPS Score
-100Unlikely
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFM
Floyf M
1 reviews | Active since Jan 2020
18 Jan 2026, 14:14
UNACCEPTABLE SERVICE -MISSING PAXI PARCEL-SKOOCH COURIER
I am lodging this complaint with a very heavy heart, deep disappointment, and growing frustration. A PAXI Store parcel, handled by š SKOOCH COURIER, was dropped on 28/09/2025 at Highveld Mall PEP Store, with the destination clearly indicated as: š Destination: P5691 ā PEP HOME Alex Mall š¦ Parcel Number: D534023310236 š Courier: SKOOCH COURIER š Estimated Delivery Date: 11 December 2025 š Tracking: https://ury.io/lcvZba As of today, this parcel has STILL NOT BEEN RECEIVED. What makes this situation extremely painful and unacceptable is that the delivery date passed long ago, yet there has been no proper feedback, no accountability, and no urgency from PAXI Store, PEP, or Skooch Courier š. Under the Consumer Protection Act (CPA) of South Africa, customers are entitled to: ā¢ Timely delivery ā¢ Transparent communication ā¢ Accountability when services fail None of these have been honoured in this case. A parcel cannot simply be handed over to a courier and then disappear without explanation. The emotional stress, inconvenience, and loss of trust caused by this silence is deeply disappointing. I am now formally demanding: ā¢ Immediate tracing of the parcel ā¢ A clear written explanation of what went wrong ā¢ Confirmation whether the parcel is lost ā¢ And appropriate resolution without further delay Customers deserve respect, dignity, and reliable service. Right now, this experience feels like my concern is being ignored and dismissed, which is heartbreaking šš. PLEASE treat this matter with the urgency and seriousness it deserves.
Helpful (0)
|Replies (0)FM
Floyf M
1 reviews | Active since Jan 2020
18 Jan 2026, 14:14
UNACCEPTABLE SERVICE -MISSING PAXI PARCEL-SKOOCH COURIER
I am lodging this complaint with a very heavy heart, deep disappointment, and growing frustration. A PAXI Store parcel, handled by š SKOOCH COURIER, was dropped on 28/09/2025 at Highveld Mall PEP Store, with the destination clearly indicated as: š Destination: P5691 ā PEP HOME Alex Mall š¦ Parcel Number: D534023310236 š Courier: SKOOCH COURIER š Estimated Delivery Date: 11 December 2025 š Tracking: https://ury.io/lcvZba As of today, this parcel has STILL NOT BEEN RECEIVED. What makes this situation extremely painful and unacceptable is that the delivery date passed long ago, yet there has been no proper feedback, no accountability, and no urgency from PAXI Store, PEP, or Skooch Courier š. Under the Consumer Protection Act (CPA) of South Africa, customers are entitled to: ā¢ Timely delivery ā¢ Transparent communication ā¢ Accountability when services fail None of these have been honoured in this case. A parcel cannot simply be handed over to a courier and then disappear without explanation. The emotional stress, inconvenience, and loss of trust caused by this silence is deeply disappointing. I am now formally demanding: ā¢ Immediate tracing of the parcel ā¢ A clear written explanation of what went wrong ā¢ Confirmation whether the parcel is lost ā¢ And appropriate resolution without further delay Customers deserve respect, dignity, and reliable service. Right now, this experience feels like my concern is being ignored and dismissed, which is heartbreaking šš. PLEASE treat this matter with the urgency and seriousness it deserves.
0
Replies (0)BG
Bongani G
1 reviews | Active since Jan 2020
9 Jan 2026, 12:52
Poor Service ā Skooch Couriers Failed to Deliver Parcel, No Feedback & Unreachable Contact Details
Poor Service ā Skooch Couriers Failed to Deliver Parcel, No Feedback & Unreachable Contact Details I am extremely disappointed with the service from Skooch Couriers. My parcel was scheduled to be delivered on 05 January 2026, however, up until now I have not received it. What makes the situation worse is that I have received no feedback or communication regarding the whereabouts or status of the parcel. I have also attempted to contact Skooch Couriers using the contact details provided, but their phone numbers and/or contact channels are not working. This makes it impossible to follow up or obtain assistance, which is completely unacceptable for a courier service. There has been no explanation for the delay, no updates, and no confirmation as to whether the parcel is delayed or lost. The lack of communication, combined with unreachable contact details, reflects extremely poor customer service. I am requesting: Immediate feedback on the location of my parcel: A clear explanation for the delay A confirmed delivery date or confirmation if the parcel has been lost
Helpful (0)
|Replies (0)BG
Bongani G
1 reviews | Active since Jan 2020
9 Jan 2026, 12:52
Poor Service ā Skooch Couriers Failed to Deliver Parcel, No Feedback & Unreachable Contact Details
Poor Service ā Skooch Couriers Failed to Deliver Parcel, No Feedback & Unreachable Contact Details I am extremely disappointed with the service from Skooch Couriers. My parcel was scheduled to be delivered on 05 January 2026, however, up until now I have not received it. What makes the situation worse is that I have received no feedback or communication regarding the whereabouts or status of the parcel. I have also attempted to contact Skooch Couriers using the contact details provided, but their phone numbers and/or contact channels are not working. This makes it impossible to follow up or obtain assistance, which is completely unacceptable for a courier service. There has been no explanation for the delay, no updates, and no confirmation as to whether the parcel is delayed or lost. The lack of communication, combined with unreachable contact details, reflects extremely poor customer service. I am requesting: Immediate feedback on the location of my parcel: A clear explanation for the delay A confirmed delivery date or confirmation if the parcel has been lost
0
Replies (0)