Unfulfilled Order by Skullcandy

I saw a blackfriday add on facebook and thought let ne get me some earbuds to keep me company over the holidays, made the purchase 29 November 2025, the last communication I received was confirmation of order. I wrote a complaint on their add last week 04 December Thursday someone did a follow up and advised the order was dispatched from the warehouse it should be with me in 3 working days. Today is the 4th working day and no courier information no nothing and I am leaving my work place for holidays Friday there will be no one to receive the order that is IF they deliver.