S
Skylite
Unclaimed Business
S
Performance(last 12 months):
Ranked In Internet & Telecoms
#36NPS Score
-100Unlikely
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencenC
ED
Ebrahim D
1 reviews | Active since Jan 2020
21 May 2025, 08:05
Skylite Telecommunications and Technologies Company
Started off quite well. Excellent service and amazing deals. Recently they've fallen off terribly. It's impossible to upgrade a contract, make any changes to accounts or literally anything else. Contracts automatically continue after the terms.....and much more For the past year I've been getting incorrect data allocations on a few contracts. Been empty promises and pointless hours on the phone. Even went into the offices in Westville and tried to fix my existing contracts (none of the upgrades had correct data allocation). But this month was my last straw. I cancelled my Home LTE with them. THE DEBT ORDERS STILL CAME OFF FOR 2 MONTHS AFTER CANCELLATION!!! (Tgies was after the 30 day notice period and the post paid months) This month I contacted my bank and forced the debt orders to stop, for a fee obviously. I requested a refund for the incorrect debt order. No luck. Instead they suspend another number(the last one I have existing with them) because I stopped the debt order. Absolutely do not recommend them. Extremely poor of late.
Helpful (0)
|Replies (0)ED
Ebrahim D
1 reviews | Active since Jan 2020
21 May 2025, 08:05
Skylite Telecommunications and Technologies Company
Started off quite well. Excellent service and amazing deals. Recently they've fallen off terribly. It's impossible to upgrade a contract, make any changes to accounts or literally anything else. Contracts automatically continue after the terms.....and much more For the past year I've been getting incorrect data allocations on a few contracts. Been empty promises and pointless hours on the phone. Even went into the offices in Westville and tried to fix my existing contracts (none of the upgrades had correct data allocation). But this month was my last straw. I cancelled my Home LTE with them. THE DEBT ORDERS STILL CAME OFF FOR 2 MONTHS AFTER CANCELLATION!!! (Tgies was after the 30 day notice period and the post paid months) This month I contacted my bank and forced the debt orders to stop, for a fee obviously. I requested a refund for the incorrect debt order. No luck. Instead they suspend another number(the last one I have existing with them) because I stopped the debt order. Absolutely do not recommend them. Extremely poor of late.
0
Replies (0)