TICKET REFUND

On the 07/08/2015 I purchase a ticket from Cape Town to OR Thambo for my dad. The ticket was to the amount of R1290.00 already paid.<br> I understand that Skywise is not flying yet but I phone weekly for my refund and the message just keep saying that the Offices at OR Thambo will paid out your money within 7 days. But this 7 days is now almost 35 days.<br> <br> I phone weekly and only a voicemail answer the phone. Can you please confirm when and how will my money be paid back to me<br> <br> Thanks very much<br> <br>