Slimbetti
2|22 reviews
hG
hen G
1 reviews | Active since Member
03 Nov 2015, 05:39
THIEVES!!!
I applied for 6 months of active extreme with Alton from devida wellness but before my request was processed i had seen all the negative feedback from people on the Internet so I asked Alton to cancel bit then decided to try the 3 month package Alton agreed and processed my request for 3 months supply my order was delivered to me and I stopped using the product 2 weeks in due to it upsetting my stomach 3 months later they had not sent me the next 3 month supply so I assumed all was sorted only to get to end of October, check my bank statement and realise the instalment of nearly 600 rand was still being debited! After August was supposed to be my last debit order!!! They owe me R 1200!!! Give me my money back!!! Contact me on my e-mail address!
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Replies (75)Slimbetti's replyOfficial
03 Nov 2015, 09:33Hello hen3et,
Good morning Hendriette Gerber,
Firstly we would like to apologies for any inconvenient caused.
Thank you very much for bringing this to our attention, we have investigated the query and we have noticed the system glitch and we are attending to it.
We have stop all further debit orders from going off from now on, we have cancelled and stopped your contract and we will be processing your refund as soon as possible.
Once again please accept our apology and please expect the funds to be returned back to your bank account no later then Tuesday the 10th of November 2015.
Kind Regards
De Vida Wellness
Good morning Hendriette Gerber,
Firstly we would like to apologies for any inconvenient caused.
Thank you very much for bringing this to our attention, we have investigated the query and we have noticed the system glitch and we are attending to it.
We have stop all further debit orders from going off from now on, we have cancelled and stopped your contract and we will be processing your refund as soon as possible.
Once again please accept our apology and please expect the funds to be returned back to your bank account no later then Tuesday the 10th of November 2015.
Kind Regards
De Vida Wellness
Best regards,
Slimbetti's reply03 Nov 2015, 09:33
Official
Hello hen3et,
Good morning Hendriette Gerber,
Firstly we would like to apologies for any inconvenient caused.
Thank you very much for bringing this to our attention, we have investigated the query and we have noticed the system glitch and we are attending to it.
We have stop all further debit orders from going off from now on, we have cancelled and stopped your contract and we will be processing your refund as soon as possible.
Once again please accept our apology and please expect the funds to be returned back to your bank account no later then Tuesday the 10th of November 2015.
Kind Regards
De Vida Wellness
Good morning Hendriette Gerber,
Firstly we would like to apologies for any inconvenient caused.
Thank you very much for bringing this to our attention, we have investigated the query and we have noticed the system glitch and we are attending to it.
We have stop all further debit orders from going off from now on, we have cancelled and stopped your contract and we will be processing your refund as soon as possible.
Once again please accept our apology and please expect the funds to be returned back to your bank account no later then Tuesday the 10th of November 2015.
Kind Regards
De Vida Wellness
Best regards,