Servce as poor as quality

This is the e mail I sent to slumberland and have not received any response, a person tries to be decent before the name and shame thing but it seems theres no other way now, We purchased a Slumberland Omega queen mattress and base round about 2019 from Lewis stores Bronkhorstspruit. From the first day the springs started to pop, we contacted Lewis as the bed was under their insurance and after a long battle lasting 3 years it was finally replaced with a Slumberland Romeo pillow top in August 2022, I am sorry to say that this is the worst mattress I have ever come across, when turning around at night it makes such a noise that it wakes the whole household, it is terribly misformed like the springs are sticking through. Since the bed has been paid off at Lewis there is no longer insurance.