BUILDING PLANS DRAFTED AND APPROVED

I sold property in 2021 on condition that I will ensure approved home plans. I appointed SM Architectural &Town Planning Services. It is 2 yrs later and the plans are not approved. I received a letter of demand from the new owners. Because of major surgery I could not follow up at the Municipality on.my own and had to ask a friend to do so. Susan Venter ignores my calls. I have to follow up at the Municipality inform her what was done and only then does she attempt to do domething. If I do not follow up to make sure she did something she just don't do anything. Despite her being paid she now demands my friend to collect my building file from her and to submit it to the Municipality. What did I pay her for. Be warned do not make use of SM Architectural & Town Planning Services unless you want to be fustrated and/ or want to waste money by having to follow every step holding Susan's hand. I am no gorced to use legal action against her to finalise the plan process.