Buy one if you want a broken watch lying around your house

If I could give them minus stars I would. We sent at least 4 watches back because they arrived broken every time - either the second hand not working, the strap was breaking, one time the whole mechanism inside the watch had fallen skew and the hands fell off. We now have 2 broken smael watches because one was delivered and the one we were returning wasn't picked up. No one at the company will return communications to give us a refund. This was my son's birthday present in April. He still has no birthday present so for Christmas getting him a Casio watch to make up for Birthday and will have to get a Christmas present too. I have no idea how this company is still in business when their product doesn't work