Poorly service

Customer Complaint Review – Smael Watches Delivery Service

I recently placed my first order with Smael Watches, and unfortunately, the delivery experience has been nothing but disappointing. The courier service used for delivery is extremely slow and unprofessional. I was informed that the courier had a breakdown and would not be able to deliver my package, which is completely unacceptable.

Why is Smael using such an unreliable delivery method? Other companies, like Takealot, ensure fast and efficient deliveries by working with well-established couriers. If Smael partnered with more reliable shipping contractors, I would have received my package a long time ago.

Additionally, it's frustrating that Smael products are not available on Takealot, forcing customers to rely on this poor delivery service. This experience has left me with a negative impression, and I hesitate to order again if the shipping process remains this inefficient.

I strongly urge Smael to reconsider their logistics and work with professional couriers to improve customer satisfaction.