1 reviews | Active since Member
I've not even had the watch for a full year, and had both batteries replaced by a jeweler, after which the digits went out of sync, so the jeweler advised to contact SMAEL as it probably needs a hard reset.. So ,I have been trying to get hold of a consultant with regards to my faulty watch. Called their land line 021 813 9537 (No answer) and email (support@smael.co.za) Today got a response via whatsapp (064 776 8404) and the response from SMAEL : "So sorry to see it like that but our watches are only under a 6 month warranty, perhaps get the jeweler to see why the display is faulty but I know repairs are far more costly than replacing" So you telling me I must rather buy another watch from you??!!??!