Samsung Smart Care Centre Roodepoort - Poor Service

<p>I was promised to have my phone back within 3 days from the centre as my phone is my business tool. I use it on a daily basis to do business and without it I lose deals, business and alot of money. The Samsung centre have taken more than 3 days already and not even ordered the relevant parts for the phone. They have no further information when I enquire detail as to why. I am absolutely disappointed and have always used a samsung phone. As a business man for a large IT Company, i am now competely steering away from samsung products due to the bad and appauling service received. Our phones have become tools of business for us and service providers as well as manufacturers need to ackowledge this in their post sales service as well as repair services.</p>