SOLAR COMPANY - POOREST SERVICE

I am surprized with the positive reviews on this platform. The experience with Smart Energy SA was riddled with missed appointments, rotation of excuses for missed deadlines which bordered on the bizarre at times. After countless delays the solar system was installed. That was not where the poor service ended, my roof is leaking as a result of incorrect installation protocols and am I now battling to get Smart Energy SA back to prevent further water damage. The workmanship warranty is not worth the paper it is written on. Using this Solar Company is nothing but a gamble. They most likely do not have Contractors All Risk Insurance since this information has not been provided despite my requests to all including the Technical Director to provide the same. They are simply not responding and information are not forthcoming. The culture among all representatives from this Company including Management is some of the poorest service I have ever experienced.