1 reviews | Active since Member
Unfortunately I have to click on a star to add a review. Please note that Smart Village are the worst company to deal with. They rate no stars, a totally useless and fraudulent set up in Cape Town. No response for fault logging - they send a number, six days later no response. Pretoria answers calls, but Cape Town ignores the instruction for a call out completely, so, intercom systems not working for months, wall pad units for exit and entry to building heat up in the sun and then fuse the electricity system. For deliveries to my apartment, or visitors, I have to ask them to call us for access. This situation has gone on for over a year. Emails are ignored, calls to technicians ignored. Emails to Cape Town management - ignored. Mtn you have bought a dud. But you have a responsibility to your clients.
Hi,
We're sorry that your experience has not been up to expectation and so frustrating. If you are still experiencing the same issues please message us on Facebook with your contact details and we'll make sure that someone gets in touch.
Best regards,
Hi,
We're sorry that your experience has not been up to expectation and so frustrating. If you are still experiencing the same issues please message us on Facebook with your contact details and we'll make sure that someone gets in touch.
Best regards,