1 reviews | Active since Member
<p>Hi had 2 tablets that went in for repair early November. Unfortunately I did not have the funds at the time to pay in my excess, the lady that I spoke to by the name of Thenjiwe advised that they had already repaired my tablets and that they would keep them until I made a payment. On Friday last week I made the excess payment and sent proof of payment to smartlab's account department as well as Thenjiwe. Up until today I have had no response. I tried calling I was placed on hold for 10mins. I tried 3 times today, still on hold, at present as I am writing this complaint, I have been on hold for 27minutes 44secs. Still no one is picking up and giving me feedback concerning the delivery of my tablets. I am so frustrated, I have email Thenjiwe twice still no feedback. Please can someone contact me concerning the repair of my tablets, as well as the delivery of on Tablets. </p>