Tablet

<p>Morning on the 11.11.16 I dropped a samsumg tablet off at the samsung store in the mall of the south.</p> <p>The technician said that they would send it and see whats wrong with the tablet. I complained that it wasn't charging. On wednesday the 16.11.16 i recieved an sms stating that it would cost me R3361.00 to repair the tablet. Thats a rip off, first of all ,the tablet is only a year and half old. Secondly they did not inform me what was wrong with it. On monday the 21.11.16I went to the mall of the south to collect my tablet as i wasn't prepared to pay so much for something i didn't know what was wrong with. I was informed by one of the staff at the samsung store that the smartlab technicians don't operate from there anymore. Firstly smartlab didn't inform me that they weren't going to be operating from the store anymore. So I wasted my valuable time going there and petrol. I then phoned smartlab yesterday, and complained. I was told in no uncertain terms that the decision was made by one of the directors and that i now must go to their sandton branch to go and collect my tablet. Again smartlab wants to inconvenience me by wasting my time and petrol to go all the way to sandton to collect my tablet. I don't think so. Seeing that you have inconvenienced me enough, I feel that you should drop my tablet where I originally dropped it off at. As you found it unneccessary to inform me, as your client that you were going to move your technicians from the samsung store in mall of the south. Thanks a very unhappy client. Job number Q2SA066907</p>