Active since Nov 2016
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5 reviews41 months ago
I always get good se...
I always get good service out of all their staff.
132 replies
89 months ago
Disgusting Service with Standad Bank
Good morning Standard Bank I'm disappointed and angry with Standard Bank that they allow people to steal money from our accounts and don't take the time and effort to speak to their clients and refuse to reimburse us the money that was taken from us to the amount of R62 000.00. Firstly you employ some very rude and disrespectful staff in your FRAUD division and that includes the Ombudsman as well. We still currently waiting for a response from the Ombudsman inconnection with our fraud case. The last communication I received from them was rude and was told that we would received feedback on the 3rd of December, it is the 14th and we still haven't received anything :( The fraud occurred on the 15th of October '18. I would like to sa a special thanks to two special ladies that helped me when I reported the fraud on the 15th, their help was greatly appreciated. Thanks to Carmen and Makoma, you ladies were awesome thanks once again. I do have a full report of what happed on the 15th if anyone is interested in helping us. Thanks Anabela De Pontes VERY UNHAPPY AND ANGRY CLIENT
255 replies
92 months ago
A VERY UNHAPPY CUSTOMER
Morning, we received a bill from Vodacom for a extranomical amount of R44 574.52 for one of the contracts in our company profile. We've spoken to the call centre and we've spoken to our profile manager at Alisom by the name of Martin Le Roux. No one can tell us how they reached this ridiculous amount. Just in one day it went up to R 35 178.67 in ONE DAY!!!!!!!!!!!!!!!!!!!! This account is supposed to be a TOP-UP account, limit being 2gig. So how can we run a BILL of this magnatitued!!!!!!!!!!!!!!!! Could someone kindly assist us with this matter. Contact me on ********** thanks Bela
315 replies
95 months ago
Katty Perry
I bought tickets online from Viagogo for Katty Perry's show on the 18th July '18 for the value of R4314.00, to date I haven't received the tickets :( I have tried to notify them but no success, no ones come back to me. What can I do? Its a lot of money that I have paid out (very angry)
0 replies
114 months ago
Tablet
<p>Morning on the 11.11.16 I dropped a samsumg tablet off at the samsung store in the mall of the south.</p> <p>The technician said that they would send it and see whats wrong with the tablet. I complained that it wasn't charging. On wednesday the 16.11.16 i recieved an sms stating that it would cost me R3361.00 to repair the tablet. Thats a rip off, first of all ,the tablet is only a year and half old. Secondly they did not inform me what was wrong with it. On monday the 21.11.16I went to the mall of the south to collect my tablet as i wasn't prepared to pay so much for something i didn't know what was wrong with. I was informed by one of the staff at the samsung store that the smartlab technicians don't operate from there anymore. Firstly smartlab didn't inform me that they weren't going to be operating from the store anymore. So I wasted my valuable time going there and petrol. I then phoned smartlab yesterday, and complained. I was told in no uncertain terms that the decision was made by one of the directors and that i now must go to their sandton branch to go and collect my tablet. Again smartlab wants to inconvenience me by wasting my time and petrol to go all the way to sandton to collect my tablet. I don't think so. Seeing that you have inconvenienced me enough, I feel that you should drop my tablet where I originally dropped it off at. As you found it unneccessary to inform me, as your client that you were going to move your technicians from the samsung store in mall of the south. Thanks a very unhappy client. Job number Q2SA066907</p>
0 replies
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5 Star
1 (20%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (80%)