

Viagogo
Based on recent customer reviews, Viagogo is drawing overwhelmingly negative feedback from South African ticket buyers. Customers consistently mention undelivered tickets, last minute delivery causing missed events, and prices that appear inflated well above face value once handling fees are added. A recurring theme is frustration with refund refusals, unresponsive chatbot only support, and disputes around resold tickets being flagged invalid at venue gates. Buyers describe feeling misled about pricing transparency, currency billing in foreign denominations, and the lack of any direct human contact when problems arise around major concerts and rugby fixtures.
TrustIndex
1.6
Based on recent customer reviews, Viagogo is drawing overwhelmingly negative feedback from South African ticket buyers. Customers consistently mention undelivered tickets, last minute delivery causing missed events, and prices that appear inflated well above face value once handling fees are added. A recurring theme is frustration with refund refusals, unresponsive chatbot only support, and disputes around resold tickets being flagged invalid at venue gates. Buyers describe feeling misled about pricing transparency, currency billing in foreign denominations, and the lack of any direct human contact when problems arise around major concerts and rugby fixtures.
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Viagogo has a TrustIndex of 1.6 out of 10 on Hellopeter, based on 51 reviews in the last 12 months. Hellopeter has tracked Viagogo across 389 total reviews. How is the TrustIndex calculated? →
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