Bad staff attitude!!

Went to your little smashbox store in Foschini Canal Walk with R2500 ready to spend on certain products I have been eying for quite some time. Saved the money and decided to buy today. While looking at the sale products, my friend saw an eyeshadow palette that was on sale due to black friday and showed it to me. As he was reading about the product and the colours etc, one of you staff members who was wearing a black scarf, fair in complexion and had a nose ring, literally GRABBED it out of his hand and threw it in the draw behind her. We did not know why she done that and we stood in awe. I then said excuse me but he was still reading that and she just said the product not suppose to be there, it was kept aside for another customer. I dont mind that products are kept aside but to RANDOMLY GRAB THE PRODUCT OUT OF OUR HAND IS HIGHLY UNACCEPTABLE. She did not even apologize and just carried on talking to another staff member. Took my money and spent it on Mac rather since they have excellent customer service and friendly staff who are always willing to help!