BeautyBLUNDER

I am So sorely disappointed to report the poorly managed response received from the Marketing division of Smashbox's Glamglow portfolio. My sister and i were so excited to purchase the Glamglow Gravity Mud Mask, and were rather revolted by the fact that the mask was clearly expired / fungus-infected upon opening it. Nevertheless, the heartbreak comes in where Glamglow's response to this is that we may simply exchange it for another one. Thanks Glamglow. Will you give us a ride to the mall? One would think that in such enlightened times, companies would seek to address time wastage and overall client disappointment when products are unacceptable for use. Clearly, reputation and client loyalty are not high priority in this instance. Thanks for the lesson