TERRIBLE SERVICE!!

Wish I could give a zero star for the service and assistance from SMD technologies, we bought a ***eon breast pump from baby city 6 .months ago in preparation of the arrival of our baby girl... she has come and my partner has been using it for 2 weeks and it works on and off .. SMD has the audacity to ask for us to drop the pump off so they can look at it and try fix it.. even after explaining my partner needs to pump and by giving it back she will not be able to pump.. I would stay away from any brand that SMD technologies looks after..