Excellent Excellent!!!!!

Percy Dlamini His Highness in customer service from the moment he sent me an offer to purchase I knew my deal on my 2022 FIAT TIPO CITY LIFE 5DR would go well, as we proceeded with the deal all that I could pick was high levels of transparency on my deal. The day came for me to catch a bus from East London to Durban to Umhlanga to collect my FIAT TIPO, when I got to their dealership it was an experience I still talk about to my colleagues till today from the 24th of April 2024. When I met Percy the respect I received was a cherry on top as he again explained every aspect of my deal even after sales he kept to the promise that the money I will spend on my license disc and license plates will be refunded and so that was done. There's a lot I can tell about this gentleman Percy.

Satish His Excellency in customer service this gentleman explained each and every aspect on the finance of my FIAT TIPO what came out of his mouth was not only a word of mouth but he showed me documentation (PODIUMS) on how he negotiated my finance deal with the banks what a gentlemen he is, and when we had a conversation over the telephone he was an absolute gentleman full of respect.

Not only did I notice high levels of professionalism with these two gentlemen but also the rest of the staff as one gentlemen who also worked for SMG BMW Umhlanga saw me parked by the side of the road while I was trying to navigate my way out of Umhlanga to East London, he stopped his vehicle and stepped out to ask me "am I ok".... With SMG BMW UMHLANGA I got "THE BEST DEAL EVER" after trying numerous deals with other dealerships around the country, thanks!

With Best Regards Please visit Percy Dlamini SMG Umhlanga.