Worst Car Dealer

WORST car dealer EVER!

1. X7 goes in for an idling issue. Is returned with the issue unsolved and a new issue with the on board computer reporting oil level to high and to stop driving.

2. Goes back to SMG, 8 days later we are informed that they need a part, which will be available in 3 weeks.

3. No Loan vehicle offered (X7 on motorplan)

4. BMW Approves loan vehicle, but then suddenly the vehicle is in the panel beater and not available. Promised a car the following day.

5. Next day NOTHING

6. Phoned in. Phone rings, gets lifted off the hook and then hung up.

7. Phoned back, automated attendant, "you are number 1 in the queue", "you are next", "you are number 2 in the queue"

10 minutes 24 seconds later the call is answered. Put through to the service manager... rings and rings and.... hung up.

8. Phoned back, called answered after 3min 20 seconds. No one available.