SP
Smiley Pooches
Unclaimed Business
SP
Smiley Pooches
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Chioma S
1 reviews | Active since Jan 2020
6 May 2024, 19:04
Cruel and inhumane groomers
I wish I could give 1 star. Worst groomers ever!!! Cruel and inhumane towards animals. I literally caught the guy tieing a rope around our dogs neck. He could have strangled himself. Animal cruelty at its best. If you care about your animals stay away from these people
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Chioma S
1 reviews | Active since Jan 2020
6 May 2024, 19:04
Cruel and inhumane groomers
I wish I could give 1 star. Worst groomers ever!!! Cruel and inhumane towards animals. I literally caught the guy tieing a rope around our dogs neck. He could have strangled himself. Animal cruelty at its best. If you care about your animals stay away from these people
0
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Melissa B
1 reviews | Active since Jan 2020
6 May 2024, 12:10
Smiley Pooches groomers almosy killed my dog
On the 27th of April we had Smiley Pooches come out to groom our two small fur babies. Only for my husband to tell me when they handed our doggies back to him at the end, that they made a "slight mark" on my little girl's neck. When my husband came inside to told me, I immediately picked her up to look and saw a MASSIVE gaping HOLE in my dog's neck. You could literally see into her neck, muscle and everything. The two longstanding male groomers instead of immediately stopping and coming to us, carried on grooming them and shoved baby powder into the MASSIVE wound in my fur baby's neck to stop it from bleeding and tried to cover it up by tying a small bandana around her neck. They sped off with zero concern for her life. My poor baby was in such agony (as you can imagine with an open neck). I immediately reported it to the owner, sent the owner videos and rushed my baby to the vet. The vet had one look at her and said they messed up badly and she needed to be rushed to surgery. She flatlined on the table so the vet had to stop the procedure (part of which was to surgically clean and sc**** out the baby powder they put in that turned black and hardened). He could not even properly stitch up the outside of her neck. The vet was barely able to clean inside her neck and put in all the needed internal stitches before he had to stop. My fur babies are my whole world and to think I trusted this company that is not even listed with NPGASA to groom them and in the process almost lost my baby. The owner herself confirmed both groomers were guilty and grossly negligent. No pet***** should ever have to experience the hell and trauma we went through. We have photos, videos and a vet report of the horror our fur baby endured. No reply to this review will ever justify the nightmare that transpired a week ago at the hands of this company.
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Melissa B
1 reviews | Active since Jan 2020
6 May 2024, 12:10
Smiley Pooches groomers almosy killed my dog
On the 27th of April we had Smiley Pooches come out to groom our two small fur babies. Only for my husband to tell me when they handed our doggies back to him at the end, that they made a "slight mark" on my little girl's neck. When my husband came inside to told me, I immediately picked her up to look and saw a MASSIVE gaping HOLE in my dog's neck. You could literally see into her neck, muscle and everything. The two longstanding male groomers instead of immediately stopping and coming to us, carried on grooming them and shoved baby powder into the MASSIVE wound in my fur baby's neck to stop it from bleeding and tried to cover it up by tying a small bandana around her neck. They sped off with zero concern for her life. My poor baby was in such agony (as you can imagine with an open neck). I immediately reported it to the owner, sent the owner videos and rushed my baby to the vet. The vet had one look at her and said they messed up badly and she needed to be rushed to surgery. She flatlined on the table so the vet had to stop the procedure (part of which was to surgically clean and sc**** out the baby powder they put in that turned black and hardened). He could not even properly stitch up the outside of her neck. The vet was barely able to clean inside her neck and put in all the needed internal stitches before he had to stop. My fur babies are my whole world and to think I trusted this company that is not even listed with NPGASA to groom them and in the process almost lost my baby. The owner herself confirmed both groomers were guilty and grossly negligent. No pet***** should ever have to experience the hell and trauma we went through. We have photos, videos and a vet report of the horror our fur baby endured. No reply to this review will ever justify the nightmare that transpired a week ago at the hands of this company.
0
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Chantal M
1 reviews | Active since Jan 2020
6 May 2024, 09:57
Exceptional service
Absolutely thrilled with the service!! The groomers was professional, friendly and the cut was top notch. My pet's look fantastic, and the convenience and service from the office was a game changer... Highly recommend!!!!
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Chantal M
1 reviews | Active since Jan 2020
6 May 2024, 09:57
Exceptional service
Absolutely thrilled with the service!! The groomers was professional, friendly and the cut was top notch. My pet's look fantastic, and the convenience and service from the office was a game changer... Highly recommend!!!!
0
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Melissa B
1 reviews | Active since Jan 2020
6 May 2024, 05:15
Smiley Pooches almost killed my dog
On the 27th of April we had Smiley Pooches come out to groom our two small fur babies. Only for my husband to tell me when they handed our doggies back to him at the end, that they made a "slight mark" on my little girl's neck. When my husband came inside to told me, I immediately picked her up to look and saw a MASSIVE gaping HOLE in my dog's neck. You could literally see into her neck, muscle and everything. The two longstanding male groomers instead of immediately stopping and coming to us, carried on grooming them and shoved baby powder into the MASSIVE wound in my fur baby's neck to stop it from bleeding and tried to cover it up by tying a small bandana around her neck. They sped off with zero concern for her life. My poor baby was in such agony (as you can imagine with an open neck). I immediately reported it to the owner, sent the owner videos and rushed my baby to the vet. The vet had one look at her and said they messed up badly and she needed to be rushed to surgery. She flatlined on the table so the vet had to stop the procedure (part of which was to surgically clean and sc**** out the baby powder they put in that turned black and hardened). He could not even properly stitch up the outside of her neck. The vet was barely able to clean inside her neck and put in all the needed internal stitches before he had to stop. My fur babies are my whole world and to think I trusted this company that is not even listed with NPGASA to groom them and in the process almost lost my baby. The owner herself confirmed both groomers were guilty and grossly negligent. No pet***** should ever have to experience the hell and trauma we went through. We have photos, videos and a vet report of the horror our fur baby endured. No reply to this review will ever justify the nightmare that transpired a week ago at the hands of this company.
Helpful (0)
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Melissa B
1 reviews | Active since Jan 2020
6 May 2024, 05:15
Smiley Pooches almost killed my dog
On the 27th of April we had Smiley Pooches come out to groom our two small fur babies. Only for my husband to tell me when they handed our doggies back to him at the end, that they made a "slight mark" on my little girl's neck. When my husband came inside to told me, I immediately picked her up to look and saw a MASSIVE gaping HOLE in my dog's neck. You could literally see into her neck, muscle and everything. The two longstanding male groomers instead of immediately stopping and coming to us, carried on grooming them and shoved baby powder into the MASSIVE wound in my fur baby's neck to stop it from bleeding and tried to cover it up by tying a small bandana around her neck. They sped off with zero concern for her life. My poor baby was in such agony (as you can imagine with an open neck). I immediately reported it to the owner, sent the owner videos and rushed my baby to the vet. The vet had one look at her and said they messed up badly and she needed to be rushed to surgery. She flatlined on the table so the vet had to stop the procedure (part of which was to surgically clean and sc**** out the baby powder they put in that turned black and hardened). He could not even properly stitch up the outside of her neck. The vet was barely able to clean inside her neck and put in all the needed internal stitches before he had to stop. My fur babies are my whole world and to think I trusted this company that is not even listed with NPGASA to groom them and in the process almost lost my baby. The owner herself confirmed both groomers were guilty and grossly negligent. No pet***** should ever have to experience the hell and trauma we went through. We have photos, videos and a vet report of the horror our fur baby endured. No reply to this review will ever justify the nightmare that transpired a week ago at the hands of this company.
0
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