Smith & Booysen Attorneys - Unethical and Worst Service Experience

I experienced the most unprofessional service ever in appointing Smith & Booysen Attorneys to do the bond transfer when selling my house. There were so many delays caused by Smith and Booysen and I am still unsure if I received the correct settlement from Smith & Booysen attorneys when selling my property. Worst of all I paid more than R35000 in there account in November 2020 and when I called the Municipality "Ekurhuleni" Customer Service line I was informed the account was never closed, there was not a Clearance Certificate issued and my account has been handed over to debt collectors as I owe more than R6000 on my Ekuhuleni account that should of been settled by Smith & Booysen Attorneys. Such unethical business, they do not answer my emails or return my calls