SMITH Capetown Handmade Leather Bag ****

**** **** **** _ BE WARNED !!!! SMITH Capetown. Advertises to sell "Handmade Leather bags" - with beautiful photographs of their products. I picked up the adverti*****t on Instagram, clicked on the "Shop Now" link to their website ( https://smith-capetown.com/collections/leather-bags) There was a 50% discount bringing the price down to R1095 for a leather tote bag. First warning sign - there are NO good deals. Whilst the order was processed immediately, it quickly became apparent that the order was coming from China. I immediately contacted Customer Services via their link (support@smith-capetown.com), I received an automated Bot-response and any futher communications and questions from my part were responded to in tha same way. I reported that I was dissatisfied with the order because it was already apparent it was coming from China, and I suspected TEMU Delivery was via Buffalo, which is the courier servcie used by TEMU. It took a 2 and half weeks to be delivered. I received the order today and it is a revolting cheap shiny plastic bag - it even has a toxic plastic smell. I went onto their Refunds Policy (see link here https://smith-capetown.com/policies/refund-policy) which makes it almost impossible to return the goods - it is all at the customer's expense and they reserve the rights not to refund under a whole lot of conditions. The returns are sent to their central asian depot. For goodness sake - it is NOT a Cape Town based company, or if it is, it is simply sending on / redirected TEMU products and the goods are CERTAINLY not hand made leather. I reported the Instagram posting from SMITH Capetown as a ****. I also saw that they advertised a sob-story that they were hving to close down their husband ad wife business which was so hard to run and not at all profitable and thus it was a clearance sale at below cost prices. O.M.G - where do these people get the gaul to continue *********** others. What reco**** does the consumer have?