Premier FMCG
1.5|135 reviews
BA
Bibiaysha A
1 reviews | Active since Member
18 Mar 2025, 10:32
Snowflake cake flour Infestation
Emailed Premier regarding Cake flour with tiny insects on 26.02.2025. Communicated with Sibongile Baloyi 5 X. Last she asked me for pictures. Photograph was unsuccessful as insects are tiny. I suggested they collect as it was 2 × 2.5kg. Dissapointed. To date no response
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Replies (159)Premier FMCG's replyOfficial
18 Mar 2025, 11:22Good day Bibiaysha,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Best regards,
Premier FMCG's reply18 Mar 2025, 11:22
Official
Good day Bibiaysha,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department for further investigation.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Best regards,
BA
Bibiaysha A's updateReviewer Update
18 Mar 2025, 13:54Ms Sibongile Baloyi rep**** with apologies. Issue has been resolved.
Thanks
Thanks
BA
Bibiaysha A's update18 Mar 2025, 13:54
Reviewer Update
Ms Sibongile Baloyi rep**** with apologies. Issue has been resolved.
Thanks
Thanks
Premier FMCG's replyOfficial
18 Mar 2025, 14:01Good day Bibiaysha,
We are glad that we could assist.Thank you.
Kind Regards
Premier FMCG Customer Care Line
We are glad that we could assist.Thank you.
Kind Regards
Premier FMCG Customer Care Line
Best regards,
Premier FMCG's reply18 Mar 2025, 14:01
Official
Good day Bibiaysha,
We are glad that we could assist.Thank you.
Kind Regards
Premier FMCG Customer Care Line
We are glad that we could assist.Thank you.
Kind Regards
Premier FMCG Customer Care Line
Best regards,