SMTAX never file the right way for clients

I was with this consulting company before my business went out of business due to some circumstances that was 2023 then this year April i asked to make my company compliant so it can be compliant on csd i was charged R5000 i paid 50% the status never changed on my csd till i look for another accountant and they made it compliant and now when i asked for my refund i ve been told stories funny enough they rep**** when i reviewed them on Google and promised to be refunded and when we went to whatsapp they sad they can't refund done work which never reflected on my side as done