A Difficult Site To Navigate

Item: Snapplify
Rating: 1
Author: Shirlene H

The App is very user unfriendly and makes it so hard to place an order. It is easier go directly to bookstores and get what you need from them. I have been registered on this site for about 3 years and it is a very hard to navigate. Schools could possibly include a variety of stockist and not only snapplify. This should be the last resort.

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Replies (53)

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Replies (53)

Snapplify's replyOfficial

23 Feb 2026, 10:15

Hi Shirlene, Thank you for your feedback. We are sorry to hear that you have found the app difficult to navigate and that ordering has been frustrating. It sounds like you are struggling in Engage, the school's platform. We are continuously working to improve the user experience and would appreciate the opportunity to assist you directly. Please contact us at help@snapplify.com so we can support you and better understand where the process felt challenging.

Best regards,

Snapplify's reply23 Feb 2026, 10:15

Official

Hi Shirlene, Thank you for your feedback. We are sorry to hear that you have found the app difficult to navigate and that ordering has been frustrating. It sounds like you are struggling in Engage, the school's platform. We are continuously working to improve the user experience and would appreciate the opportunity to assist you directly. Please contact us at help@snapplify.com so we can support you and better understand where the process felt challenging.

Best regards,