STRUGLING TO GET A CREDIT NOTE AND A REFUND!!

POOR FEEDBACK, STRUGLING TO GET A REFUND!

POOR FEEDBACK NEVER IN MY LIFE SINCE I STARTED BUYING FROM TAKEALOT, HAVE I EVER HAD A PROBLEM WITH TAKEALOT... UP UNTILL TODAY 26 JANUARY 2021! SO, I am writing this review to COMPLAIN about a matter not being resolved since 2 January 2021 from TAKEALOT and SNT SPORT side.

I am so upset. We bought a bicycle VIA Takealot -SUPPLIER SNT SPORT but had numerous troubles with it. We tried returning the bicycle via takealot, but the 6 month period had already passed. Takealot referred me to the Supplier SNT SPORT as the bicycle had a 2 year warrantee with the supplier SNT SPORT. I contacted the supplier SNT SPORT, KIRSTY GETULY AND CHRISTINE DENSLEY were all eager to reply. They collected the bicycle on 15 January 2021.

The Supplier SNT SPORT (Kirsty Getuly) replied that they will do a credit to Takealot, so they already did a credit back into the Takealot account and the supplier SNT SPORT sent Takealot a Credit Note. SNT SPORT REFUSE TO GIVE ME A CREDIT NOTE.

PROBLEM: TAKEALOT IS REQUESTING THE CREDIT NOTE FROM ME SO THAT THEY CAN DO MY REFUND.

SNT SPORT DO NOT WANT TO SEND ME THE CREDIT NOTE AND THIS IS WHERE THE HOLD UP KEEPS COMING IN.

Takealot STILL DIDNT REFUND ME... But unfortunately... since 2 January... we are struggling to get a refund! Takealot keep asking me for a credit note... how irrelevant and UNPROFESSIONAL, BUT THIS IS WHAT THEY REQUIRE FROM ME!!! Everytime I phone Takealot I speak to someone else... NOTHING GETS RESOLVED!!! I AM NOW FED UP WITH THIS SITUATION! I AM FRUSTRATED!!! My Son is without a bicycle and I am frustrated since 2 January 2021.