Broken Steering wheel volume button and stolen items

I took my car for a valet service at Soapy rides Ferndale. A lot of things were stolen from my car, the staff that worked on my car claimed to not have seen any of the lost items. They broke a volume botton on the steering wheel. Few days later, they found the card which one one of the stuff that was missing. I have been sent from pillar to post regarding the broken button up to a point where the supervisor gave contact details of one of the owners. I have been calling them with no response. I then sent a voicenote via whatsapp, still no response after they have read the message. It is new stories every time I go to their car wash to meet with management. they break my car while working on it and they are not playing hide and seek. I am disgusted by their unprofesssionalism, a lot of people are complaining about their poor service. Management does not give a damn about it as long as the customers pay they don't care about the quality of service they give