Poor service from Rude people.

Bought 2 solar optimizers from them on Wednesday. They initially wanted to charge me R400 for couriers for something that is the size of a lunch box. After fighting I got it down to R160. I then received them and changed my mind about them and returned them on Thursday. (Unused in original packaging) I was then told that I can't return electronic items. I asked them to show me those terms and conditions on their website and they couldn't. I then after a lot of fighting got them to take it back but they charged me a 25% handling fee. I then told them that their website terms and conditions states the handling fee is 10% and was told by Gawie (Director or something) that he doesnt care. I can either take the 75% back or get nothing. Must be the rude-ist person I ever spoken to over the phone. Wont be surprised if they dont exist in a few years. Think twice before buying anything from them. Rather pay more somewhere else! Pity hellopeter doesnt have 0 stars. I paid 2200 incl couriers both ways and got 1380 back eventually. As per their terms and conditions on the website : Cancellation of orders by the client will attract a 10% administration fee. https://www.solar-europe.co.za/about-us/terms-conditions/