Atrocious service and customer liaison

This company has no idea of customer service, i have complained about a pool heater they installed a few years ago and ever since 2019 i have been sending complaints to no avail. I received many calls about their technicians coming out to uplift the unit and repair, but that also never happens. To date i have made 7 calls. This company is really not fit to provide any products or services period. Now i will contact a much reputable company.