SP
Solar Primeg
Unclaimed Business
SP
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About Solar Primeg
Solar Primeg has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Solar Primeg across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Missy B
1 reviews | Active since Jan 2020
26 May 2025, 13:05
Great Service and workmanship
Contact Solar Pri Meg for a quote on solar power, was met by Clinton a very friendly and knowledgeable guy. he took the time to hear what we required and designed a solution that met our budget and requirement. he was on site during the installation and handed over to us. such a great team and friendly staff. Keep up the good work Primeg.
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Missy B
1 reviews | Active since Jan 2020
26 May 2025, 13:05
Great Service and workmanship
Contact Solar Pri Meg for a quote on solar power, was met by Clinton a very friendly and knowledgeable guy. he took the time to hear what we required and designed a solution that met our budget and requirement. he was on site during the installation and handed over to us. such a great team and friendly staff. Keep up the good work Primeg.
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Eric L
1 reviews | Active since Jan 2020
27 Nov 2024, 07:59
Utterly useless
Utterly useless. Contacted them 3 times to attend to my leaking geyser, no assistance. It appears once they install and get paid, no further client support exists, you are on your own. Disguasting business ethics.
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Eric L
1 reviews | Active since Jan 2020
27 Nov 2024, 07:59
Utterly useless
Utterly useless. Contacted them 3 times to attend to my leaking geyser, no assistance. It appears once they install and get paid, no further client support exists, you are on your own. Disguasting business ethics.
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Anonymous
1 reviews | Active since Jan 2020
1 Jun 2022, 20:14
Absolutely useless with no customer service
Recently installed a geyser with the company, install was done very badly when installing(roof tiles broken, ceiling damaged due to water leaking from the broken roof tiles and broken water proofing, together with lights not working) which I only realized when it rained which caused damages. Emailed them, and eventually had a team come out armed with a ladder and silicon sealer, they "sealed" the broken roof tiles together and didn't address any other issues. I emailed them and asked it this was the proposed long term solution with no response. I'm forced to take them up legally for the massive damages I have suffered due to their negligence.
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Anonymous
1 reviews | Active since Jan 2020
1 Jun 2022, 20:14
Absolutely useless with no customer service
Recently installed a geyser with the company, install was done very badly when installing(roof tiles broken, ceiling damaged due to water leaking from the broken roof tiles and broken water proofing, together with lights not working) which I only realized when it rained which caused damages. Emailed them, and eventually had a team come out armed with a ladder and silicon sealer, they "sealed" the broken roof tiles together and didn't address any other issues. I emailed them and asked it this was the proposed long term solution with no response. I'm forced to take them up legally for the massive damages I have suffered due to their negligence.
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Muhammad A
1 reviews | Active since Jan 2020
9 Feb 2022, 07:46
Terrible customer service.
Installed a solar geyser. Good installation. No problems. To keep the 10 year warranty active, you have to service the geyser every 2 years but you can never get a response from them until you start throwing your toys out of the cot. This happens every 2 years without fail.
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Muhammad A
1 reviews | Active since Jan 2020
9 Feb 2022, 07:46
Terrible customer service.
Installed a solar geyser. Good installation. No problems. To keep the 10 year warranty active, you have to service the geyser every 2 years but you can never get a response from them until you start throwing your toys out of the cot. This happens every 2 years without fail.
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Varsha R
1 reviews | Active since Jan 2020
11 Jun 2021, 16:24
Solar Primeg- Excellent Service
We had to put in a solar geyser and called a few companies in this regard. Most we needed to run after even for a quote and then be at them as we required it urgently. Eventually we came across a company based in Phoenix, KEN known as Solar Primeg c.c. This company not only was on the ball with the quote but understood our situation and tried their best genuinely to accommodate us, which they did. They were also very reasonably priced compared to other solar companies we managed to get a quote from. After a very long time have I come across a company like this, from the owner to the technicians and other staff, they are friendly, honest and accommodating, where possible. We are very impressed with their service and definitely recommend them.
Helpful (0)
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Varsha R
1 reviews | Active since Jan 2020
11 Jun 2021, 16:24
Solar Primeg- Excellent Service
We had to put in a solar geyser and called a few companies in this regard. Most we needed to run after even for a quote and then be at them as we required it urgently. Eventually we came across a company based in Phoenix, KEN known as Solar Primeg c.c. This company not only was on the ball with the quote but understood our situation and tried their best genuinely to accommodate us, which they did. They were also very reasonably priced compared to other solar companies we managed to get a quote from. After a very long time have I come across a company like this, from the owner to the technicians and other staff, they are friendly, honest and accommodating, where possible. We are very impressed with their service and definitely recommend them.
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Ajay S
1 reviews | Active since Jan 2020
6 Oct 2020, 12:58
Atrocious service and customer liaison
This company has no idea of customer service, i have complained about a pool heater they installed a few years ago and ever since 2019 i have been sending complaints to no avail. I received many calls about their technicians coming out to uplift the unit and repair, but that also never happens. To date i have made 7 calls. This company is really not fit to provide any products or services period. Now i will contact a much reputable company.
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Ajay S
1 reviews | Active since Jan 2020
6 Oct 2020, 12:58
Atrocious service and customer liaison
This company has no idea of customer service, i have complained about a pool heater they installed a few years ago and ever since 2019 i have been sending complaints to no avail. I received many calls about their technicians coming out to uplift the unit and repair, but that also never happens. To date i have made 7 calls. This company is really not fit to provide any products or services period. Now i will contact a much reputable company.
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Vikesh R
1 reviews | Active since Jan 2020
28 Jun 2016, 15:38
Insurance let down
<p>How many people out there are having problems with insurance companies not paying. I have had a few items that had stopped working in April just after a power outage. Two months later Legacy tells me that the geyser can be repaired, but Solar Primeg says that it needs to be replaced. I did ask Solar Primeg to take a second look and after finally making an appointment, nobody shows up. Forget about the other items that have packed up, imagine living for two months trying to get a damaged Kwikot geyser sorted out, and having a solar geyser that, in my opinion only works with electricity. Can anybody suggest a company that can check these products and give me an honest answer. I hope that this mail does not portray a bad reputation on any one of the companies mentioned above because one of them is correct in their diagnosis.</p>
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Vikesh R
1 reviews | Active since Jan 2020
28 Jun 2016, 15:38
Insurance let down
<p>How many people out there are having problems with insurance companies not paying. I have had a few items that had stopped working in April just after a power outage. Two months later Legacy tells me that the geyser can be repaired, but Solar Primeg says that it needs to be replaced. I did ask Solar Primeg to take a second look and after finally making an appointment, nobody shows up. Forget about the other items that have packed up, imagine living for two months trying to get a damaged Kwikot geyser sorted out, and having a solar geyser that, in my opinion only works with electricity. Can anybody suggest a company that can check these products and give me an honest answer. I hope that this mail does not portray a bad reputation on any one of the companies mentioned above because one of them is correct in their diagnosis.</p>
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