Solar Sure Distributors
1|6 reviews
tZ
tony Z
1 reviews | Active since Member
30 Apr 2022, 05:05
SCAMMERS solarsure distributors.
Solar sure distributors operating out of , 42 Beverly drive south Constantin kloof , roodepoort , 1709 , cell 0823391602, 0826300200 email : sales.solarsure@gmail.com . The female owner and wife in this CC E vd westhuisen of this took a 50% eft deposit 0f 12k from us . On arrival to our property a large male j vd westhuisen who sat most of the time either on a chair or in his car , appeared unwilling to participate in any work as promised by the wife he was actively involved in the job . arrival at our property . He Then got his workers to offload pieces of a metal frame and they proceeded to stage an assembly of this frame , and also dismantling of my HWS. Aporox . 1.5 hours later, after arrival He then belligerently demanded another 50% payment immediately .i reminded him that the agreement with the wife was full payment after work done which she agreed to , which she then later denied. No receipt of deposit or correct invoice was received from them , at any time . Jannie ( male) refused all and any other surety options and suggestions to guarantee full payment after the work was done. they both raised my suspicion on their integrity after their display of arrogance and failure to come to any surety agreement that the wife agreed to via telephone which would have safeguarded my confidence that the work would be supplied and done to a proper standard .their modus operandi was engineered to scam and forcefully demanded full payment upfront for no work or product. I have no doubt they would have in any case left the property without work done even if I made an eft full payment in front of Jannie . These people have no intention to supply and install. He then proceeded to leave the property with my solar unit after he unsuccessfully couldent extract the balance out of me . I made Multiple phone calls to the wife who accepted the money in a private bank account 3 days earlier, then would not return my calls . With no other option and my deposit money not returned in full SAPS has now been engaged for fraud and theft against the pair . CPA ombudsman , and the product supplier who they supply have been noted . these people are scammers and advertise on platforms like Facebook . The do not plan to undertake any work or provide any service which they portrayed to advertise . They are totally untrustworthy and not one word can be believed. BEWARE this is a stark warning !
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Replies (74)Solar Sure Distributors's replyOfficial
02 May 2022, 11:22 Here are the facts in regards to Mr Toni Zee’s allegations:
He accepted our quotation, which stated in the terms and conditions that a 50% deposit is required beforehand and the remaining outstanding balance is to be paid upon arrival of the day of the installation.
We honoured our agreement with Mr Toni Zee, and arrived on time on the date of 29 April 2022 for the installation. After site inspection, the invoice was handed over to Mr Toni Zee, and he was asked to do the final payment as agreed on. In the meanwhile, our team started assembling the solar geyser by building the frame and assembling the geyser tank.
Once the assembling was completed, we again requested Mr Toni Zee to pay the outstanding balance, before we would continue with the installation. He advised me, Jannie, that his wife will only do the payment later that night or perhaps only on Tuesday. Thus, Mr Toni Zee did not honour our agreement and the quotation terms he signed.
Mr Toni Zee was complaining that he had bad experiences with other companies in the past. We told Mr Toni Zee that we also had bad experiences in the past, with customers never paying after the installation was done. We did not want to take the risk of not being paid and informed him. He said if we do not like his way of doing things we can pack up and leave his premises. I, Jannie told him that his deposit will be paid back to him and asked him to send his banking details. As requested, we left his premises.
On the 29th of April 2022 at 07:41 pm I send him a WhatsApp message asking again for his banking details. After no response from him at about 09:00 pm we went to bed. The morning of 30 April 2022, when we started working, we saw an email from Mr Toni Zee, in this email sent on 29th of April at 09:43 pm he provided his banking details. At 7:02 am on the morning of 30th April 2022 we paid his deposit back in full to his bank account and a proof of payment was also sent to him.
We will fully co-operate with SAPS and the Ombudsman as there is no wrong doing on our side.
In the almost 12 years that we are in business, we have hundreds of happy customers who are willing to give testimonial of our great service.
He accepted our quotation, which stated in the terms and conditions that a 50% deposit is required beforehand and the remaining outstanding balance is to be paid upon arrival of the day of the installation.
We honoured our agreement with Mr Toni Zee, and arrived on time on the date of 29 April 2022 for the installation. After site inspection, the invoice was handed over to Mr Toni Zee, and he was asked to do the final payment as agreed on. In the meanwhile, our team started assembling the solar geyser by building the frame and assembling the geyser tank.
Once the assembling was completed, we again requested Mr Toni Zee to pay the outstanding balance, before we would continue with the installation. He advised me, Jannie, that his wife will only do the payment later that night or perhaps only on Tuesday. Thus, Mr Toni Zee did not honour our agreement and the quotation terms he signed.
Mr Toni Zee was complaining that he had bad experiences with other companies in the past. We told Mr Toni Zee that we also had bad experiences in the past, with customers never paying after the installation was done. We did not want to take the risk of not being paid and informed him. He said if we do not like his way of doing things we can pack up and leave his premises. I, Jannie told him that his deposit will be paid back to him and asked him to send his banking details. As requested, we left his premises.
On the 29th of April 2022 at 07:41 pm I send him a WhatsApp message asking again for his banking details. After no response from him at about 09:00 pm we went to bed. The morning of 30 April 2022, when we started working, we saw an email from Mr Toni Zee, in this email sent on 29th of April at 09:43 pm he provided his banking details. At 7:02 am on the morning of 30th April 2022 we paid his deposit back in full to his bank account and a proof of payment was also sent to him.
We will fully co-operate with SAPS and the Ombudsman as there is no wrong doing on our side.
In the almost 12 years that we are in business, we have hundreds of happy customers who are willing to give testimonial of our great service.
Best regards,
Solar Sure Distributors's reply02 May 2022, 11:22
Official
Here are the facts in regards to Mr Toni Zee’s allegations:
He accepted our quotation, which stated in the terms and conditions that a 50% deposit is required beforehand and the remaining outstanding balance is to be paid upon arrival of the day of the installation.
We honoured our agreement with Mr Toni Zee, and arrived on time on the date of 29 April 2022 for the installation. After site inspection, the invoice was handed over to Mr Toni Zee, and he was asked to do the final payment as agreed on. In the meanwhile, our team started assembling the solar geyser by building the frame and assembling the geyser tank.
Once the assembling was completed, we again requested Mr Toni Zee to pay the outstanding balance, before we would continue with the installation. He advised me, Jannie, that his wife will only do the payment later that night or perhaps only on Tuesday. Thus, Mr Toni Zee did not honour our agreement and the quotation terms he signed.
Mr Toni Zee was complaining that he had bad experiences with other companies in the past. We told Mr Toni Zee that we also had bad experiences in the past, with customers never paying after the installation was done. We did not want to take the risk of not being paid and informed him. He said if we do not like his way of doing things we can pack up and leave his premises. I, Jannie told him that his deposit will be paid back to him and asked him to send his banking details. As requested, we left his premises.
On the 29th of April 2022 at 07:41 pm I send him a WhatsApp message asking again for his banking details. After no response from him at about 09:00 pm we went to bed. The morning of 30 April 2022, when we started working, we saw an email from Mr Toni Zee, in this email sent on 29th of April at 09:43 pm he provided his banking details. At 7:02 am on the morning of 30th April 2022 we paid his deposit back in full to his bank account and a proof of payment was also sent to him.
We will fully co-operate with SAPS and the Ombudsman as there is no wrong doing on our side.
In the almost 12 years that we are in business, we have hundreds of happy customers who are willing to give testimonial of our great service.
He accepted our quotation, which stated in the terms and conditions that a 50% deposit is required beforehand and the remaining outstanding balance is to be paid upon arrival of the day of the installation.
We honoured our agreement with Mr Toni Zee, and arrived on time on the date of 29 April 2022 for the installation. After site inspection, the invoice was handed over to Mr Toni Zee, and he was asked to do the final payment as agreed on. In the meanwhile, our team started assembling the solar geyser by building the frame and assembling the geyser tank.
Once the assembling was completed, we again requested Mr Toni Zee to pay the outstanding balance, before we would continue with the installation. He advised me, Jannie, that his wife will only do the payment later that night or perhaps only on Tuesday. Thus, Mr Toni Zee did not honour our agreement and the quotation terms he signed.
Mr Toni Zee was complaining that he had bad experiences with other companies in the past. We told Mr Toni Zee that we also had bad experiences in the past, with customers never paying after the installation was done. We did not want to take the risk of not being paid and informed him. He said if we do not like his way of doing things we can pack up and leave his premises. I, Jannie told him that his deposit will be paid back to him and asked him to send his banking details. As requested, we left his premises.
On the 29th of April 2022 at 07:41 pm I send him a WhatsApp message asking again for his banking details. After no response from him at about 09:00 pm we went to bed. The morning of 30 April 2022, when we started working, we saw an email from Mr Toni Zee, in this email sent on 29th of April at 09:43 pm he provided his banking details. At 7:02 am on the morning of 30th April 2022 we paid his deposit back in full to his bank account and a proof of payment was also sent to him.
We will fully co-operate with SAPS and the Ombudsman as there is no wrong doing on our side.
In the almost 12 years that we are in business, we have hundreds of happy customers who are willing to give testimonial of our great service.
Best regards,