SS
Solar Sure Distributors
Claimed Business
SS
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGP
Gavin P
1 reviews | Active since Jan 2020
2 Jul 2024, 06:39
Product doesn't work and poor workmanship
To say I am disappointed in your product and your service is an understatement. When I reported issues regarding poor installation I get treated as if I'm the one in the wrong. When I contacted you to enquire how my electricity usage Actually increased after installation of your product, I get totally ignored and promptly blocked from messaging you or calling you. At the end of the day, it appears as if your product Doesn't work and that your workmanship is very questionable!!
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Gavin P
1 reviews | Active since Jan 2020
2 Jul 2024, 06:39
Product doesn't work and poor workmanship
To say I am disappointed in your product and your service is an understatement. When I reported issues regarding poor installation I get treated as if I'm the one in the wrong. When I contacted you to enquire how my electricity usage Actually increased after installation of your product, I get totally ignored and promptly blocked from messaging you or calling you. At the end of the day, it appears as if your product Doesn't work and that your workmanship is very questionable!!
0
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Ms. Harmse
1 reviews | Active since Jan 2020
22 May 2023, 09:51
Poor service: SOLAR SURE.
Solar Sure distributors installed a solar geyser with electrical backup at our guesthouse on 9/3/2023. The geyser never worked properly, mainly because the installer never showed us how to set the timer. After numerous calls for assistance, he just refuses to come out and assist us. There is no customer service at all.
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Ms. Harmse
1 reviews | Active since Jan 2020
22 May 2023, 09:51
Poor service: SOLAR SURE.
Solar Sure distributors installed a solar geyser with electrical backup at our guesthouse on 9/3/2023. The geyser never worked properly, mainly because the installer never showed us how to set the timer. After numerous calls for assistance, he just refuses to come out and assist us. There is no customer service at all.
0
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tony Z
1 reviews | Active since Jan 2020
5 May 2022, 09:46
belligerent ,untrustworthy and unprofessional.
they operate out of roodepoort . we cant comment on the work ,because none was done .owner packs up and walks of the job and our 50% deposit . belligerent owner , wants 100% money upfront on arrival before work commences , walked off the job 1.5 hrs later after failing to reason with him on guarantee surety on payment after the job . they frip-flop and reneg on the agreement ,no terms and conditions they make them us as they go . . doesn't adhere to CPA. payment is made into a personal account because the "business account "was "hacked". . later that evening then attempted to extort 2k from our deposit .it takes social media reviews to force them to repay our money in full. we now dealing with ongoing harassment via email and watsapps of interdicts and other legal threats for posting reviews on their actions and behaviour .these people are a husband a wife setup . be warned.
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tony Z
1 reviews | Active since Jan 2020
5 May 2022, 09:46
belligerent ,untrustworthy and unprofessional.
they operate out of roodepoort . we cant comment on the work ,because none was done .owner packs up and walks of the job and our 50% deposit . belligerent owner , wants 100% money upfront on arrival before work commences , walked off the job 1.5 hrs later after failing to reason with him on guarantee surety on payment after the job . they frip-flop and reneg on the agreement ,no terms and conditions they make them us as they go . . doesn't adhere to CPA. payment is made into a personal account because the "business account "was "hacked". . later that evening then attempted to extort 2k from our deposit .it takes social media reviews to force them to repay our money in full. we now dealing with ongoing harassment via email and watsapps of interdicts and other legal threats for posting reviews on their actions and behaviour .these people are a husband a wife setup . be warned.
0
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tony Z
1 reviews | Active since Jan 2020
30 Apr 2022, 05:05
SCAMMERS solarsure distributors.
Solar sure distributors operating out of , 42 Beverly drive south Constantin kloof , roodepoort , 1709 , cell 0823391602, 0826300200 email : sales.solarsure@gmail.com . The female owner and wife in this CC E vd westhuisen of this took a 50% eft deposit 0f 12k from us . On arrival to our property a large male j vd westhuisen who sat most of the time either on a chair or in his car , appeared unwilling to participate in any work as promised by the wife he was actively involved in the job . arrival at our property . He Then got his workers to offload pieces of a metal frame and they proceeded to stage an assembly of this frame , and also dismantling of my HWS. Aporox . 1.5 hours later, after arrival He then belligerently demanded another 50% payment immediately .i reminded him that the agreement with the wife was full payment after work done which she agreed to , which she then later denied. No receipt of deposit or correct invoice was received from them , at any time . Jannie ( male) refused all and any other surety options and suggestions to guarantee full payment after the work was done. they both raised my suspicion on their integrity after their display of arrogance and failure to come to any surety agreement that the wife agreed to via telephone which would have safeguarded my confidence that the work would be supplied and done to a proper standard .their modus operandi was engineered to scam and forcefully demanded full payment upfront for no work or product. I have no doubt they would have in any case left the property without work done even if I made an eft full payment in front of Jannie . These people have no intention to supply and install. He then proceeded to leave the property with my solar unit after he unsuccessfully couldent extract the balance out of me . I made Multiple phone calls to the wife who accepted the money in a private bank account 3 days earlier, then would not return my calls . With no other option and my deposit money not returned in full SAPS has now been engaged for fraud and theft against the pair . CPA ombudsman , and the product supplier who they supply have been noted . these people are scammers and advertise on platforms like Facebook . The do not plan to undertake any work or provide any service which they portrayed to advertise . They are totally untrustworthy and not one word can be believed. BEWARE this is a stark warning !
Helpful (0)
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tony Z
1 reviews | Active since Jan 2020
30 Apr 2022, 05:05
SCAMMERS solarsure distributors.
Solar sure distributors operating out of , 42 Beverly drive south Constantin kloof , roodepoort , 1709 , cell 0823391602, 0826300200 email : sales.solarsure@gmail.com . The female owner and wife in this CC E vd westhuisen of this took a 50% eft deposit 0f 12k from us . On arrival to our property a large male j vd westhuisen who sat most of the time either on a chair or in his car , appeared unwilling to participate in any work as promised by the wife he was actively involved in the job . arrival at our property . He Then got his workers to offload pieces of a metal frame and they proceeded to stage an assembly of this frame , and also dismantling of my HWS. Aporox . 1.5 hours later, after arrival He then belligerently demanded another 50% payment immediately .i reminded him that the agreement with the wife was full payment after work done which she agreed to , which she then later denied. No receipt of deposit or correct invoice was received from them , at any time . Jannie ( male) refused all and any other surety options and suggestions to guarantee full payment after the work was done. they both raised my suspicion on their integrity after their display of arrogance and failure to come to any surety agreement that the wife agreed to via telephone which would have safeguarded my confidence that the work would be supplied and done to a proper standard .their modus operandi was engineered to scam and forcefully demanded full payment upfront for no work or product. I have no doubt they would have in any case left the property without work done even if I made an eft full payment in front of Jannie . These people have no intention to supply and install. He then proceeded to leave the property with my solar unit after he unsuccessfully couldent extract the balance out of me . I made Multiple phone calls to the wife who accepted the money in a private bank account 3 days earlier, then would not return my calls . With no other option and my deposit money not returned in full SAPS has now been engaged for fraud and theft against the pair . CPA ombudsman , and the product supplier who they supply have been noted . these people are scammers and advertise on platforms like Facebook . The do not plan to undertake any work or provide any service which they portrayed to advertise . They are totally untrustworthy and not one word can be believed. BEWARE this is a stark warning !
0
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Elsabie P
1 reviews | Active since Jan 2020
17 Aug 2020, 13:33
SOLAR GEYER NO GO COMPANY!!!
It should NOT even get 1 star!!!! After my previous review I had to get someone out to replace the pump as well as the mixed up system that was installed by Solar Sure Distributors. Not fair spending over R6 000 additional to make solar geyser system work right. Really how can I just leave it here?
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Elsabie P
1 reviews | Active since Jan 2020
17 Aug 2020, 13:33
SOLAR GEYER NO GO COMPANY!!!
It should NOT even get 1 star!!!! After my previous review I had to get someone out to replace the pump as well as the mixed up system that was installed by Solar Sure Distributors. Not fair spending over R6 000 additional to make solar geyser system work right. Really how can I just leave it here?
0
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Elsabie P
1 reviews | Active since Jan 2020
16 Jul 2020, 15:44
SOLAR SURE DISTRIBUTORS
I contacted the owner of Solar Sure Distributors, Constantia Kloof, Roodepoort. Quote was given and installation was done on 5 Dec 2019. The nect day there was water damage on the ceiling, I had to fix it. Owner just apologized. About a month later the pump was dripping, phoned owner and he said it must just be tightened. No plumber was willing to do it. Owner came and had to replace the pump. Yes now I can enjoy the solar geyser. During lockdown there was air noises, I contacted owner in level 4. He replied that I should replace the pressure valve. I got a plumber out as he opened to go and replace the valve, ge apologized and stated that the electrical work is NOT safe and NOT on standard, he will not work in the roof. Again I contacted the owner of Solar Sure Distributors and he said he would come out. He dropped off a worker, when asked what he is going to do he stated that when they installed the system the first time, they did not have everything for doing the electrical connections. Owner was sitting outside waiting in vehicle and I asked him about the COC certificate. He told me that he will send it through email. I send my email address and 3 days later I contacted him: He answered me: we did not agree on a COC certificate and sorry I do not give certificates. Wow, o yes and remember the pressure valve, he refused to replace it as it was not part of his work. I then got plumbers and electricians out to get reports on the system in my roof. I had to spend R2 600 on plumbing to make it safe, pay R800 for electrician and COC certificate. First winter with solar, no circulation, so no hot water except for when the electric kicks in to heat the geyser. Got another person out, he is busy sorting the pump and computer system. Pump is not working, hasn't been working for at least 3 months. He is trying to help me sort out the rubbish Solar Sure Distributors left. Then the owner threatened me. Please do not make use of this company. They love to work in Sasolburg/Vaalpark area!!!! BEWARE!!!!
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Elsabie P
1 reviews | Active since Jan 2020
16 Jul 2020, 15:44
SOLAR SURE DISTRIBUTORS
I contacted the owner of Solar Sure Distributors, Constantia Kloof, Roodepoort. Quote was given and installation was done on 5 Dec 2019. The nect day there was water damage on the ceiling, I had to fix it. Owner just apologized. About a month later the pump was dripping, phoned owner and he said it must just be tightened. No plumber was willing to do it. Owner came and had to replace the pump. Yes now I can enjoy the solar geyser. During lockdown there was air noises, I contacted owner in level 4. He replied that I should replace the pressure valve. I got a plumber out as he opened to go and replace the valve, ge apologized and stated that the electrical work is NOT safe and NOT on standard, he will not work in the roof. Again I contacted the owner of Solar Sure Distributors and he said he would come out. He dropped off a worker, when asked what he is going to do he stated that when they installed the system the first time, they did not have everything for doing the electrical connections. Owner was sitting outside waiting in vehicle and I asked him about the COC certificate. He told me that he will send it through email. I send my email address and 3 days later I contacted him: He answered me: we did not agree on a COC certificate and sorry I do not give certificates. Wow, o yes and remember the pressure valve, he refused to replace it as it was not part of his work. I then got plumbers and electricians out to get reports on the system in my roof. I had to spend R2 600 on plumbing to make it safe, pay R800 for electrician and COC certificate. First winter with solar, no circulation, so no hot water except for when the electric kicks in to heat the geyser. Got another person out, he is busy sorting the pump and computer system. Pump is not working, hasn't been working for at least 3 months. He is trying to help me sort out the rubbish Solar Sure Distributors left. Then the owner threatened me. Please do not make use of this company. They love to work in Sasolburg/Vaalpark area!!!! BEWARE!!!!
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