Bad Experience With Solar Traders Africa

Good day would just like to make consumers aware that I had solar installation done by Solar Traders Africa on 06/04/2024. I then contacted them to report an error with the system the next day. After constantly following up with them for 3 weeks, as to when they would come out to fix the issue. They eventually came out on the 30/04/2024 to disconnect my panels instead of fixing the problem. I then discovered on the 13/05/2024 that the cables where starting to burn, exposing the wire and damaging the battery. I was forced to contact another solar electrician who informed me that this system was a fire hazard and was never supposed to be switched on. As a consumer I did not know any better as Solar Traders Africa issued me a CoC. Not relising that my situation was so bad.