Solarways NO WAYS RUN! Lip service, no actual service

Signed up with solarway suppliers as reseller, took ages. BUT I ordered from them still in good faith while they processed the application.

Order products they charge 5x going rate for courier. R2000 shipping for an item that costs R500 to ship Service does not exist, just lip service and manipulation.

Try calling them their phone system dumps held calls. You can never reach support or anyone.

Growatt inverter failed weeks after install.

Cant reach solarways. (growatt however were amazing directly) 30 days it will take for Solarways to assess the unit (assessed by growatt in 5 min directly) and repair solar ways says. Still not replied to support email

Every order is pure hell with them, AVOID AT ALL COSTS. rather use candle and matches than support them.

Ordered items and paid then told no stock. Ethical NO

Spoke to manager who is worse than staff, they do not give a rip. Manipulates clients and tells them HOW IT WILL BE, does not listen to the customer

A company who does not listen to clients is TOXIC A company that distrusts clients is even worse (they will make you sign indemnity for anything you order that its not their problem when i leaves so they can avoid honoring warranty)

in my 25 years in business this is the worst support ever as a reseller