Solent Ceiling Fans

I recently purchased a Solent Ceiling Fan which was installed incorrectly and which resulted in the fan being very noisy. I contacted Roger from Solent Ceiling Fans Support Team in KZN who gave me five-star service. He immediately couriered a new motor for the fan from their factory in KZN to me in Pretoria, Roger stayed in touch with me until my electrician had fitted the new motor and thereafter arranged for the courier service to lift the faulty motor and return it to KZN. I compliment Roger and the Solent team on excellent customer service. The new fan is running silently now.