Solent Fans
3.4|5 reviews
BH
Bevan H
1 reviews | Active since Member
20 Dec 2021, 19:22
Solent Fans - Excellent Service
I bought 3 ceiling fans from Solent, which is based in Durban, in 2016. Recently one of the infrared remote controls stopped working. I sent an online service request on Friday 10 Dec after close of business. At 7:45am on Mon morning Rodger from their client service contacted me to get details of the exact remote being used and on Fri 17 Dec the replacement part was delivered to my home in Cape Town free of charge. Amazing service not often seen in SA these day. Well done Solent!
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Replies (53)Solent Fans's replyOfficial
21 Dec 2021, 13:26Hi Bevan
Thank you for taking the time to review us, we appreciate the kind words and we are thrilled that we exceeded your expectations.
We hope you continue to enjoy your Solent fan.
The Solent Team
Thank you for taking the time to review us, we appreciate the kind words and we are thrilled that we exceeded your expectations.
We hope you continue to enjoy your Solent fan.
The Solent Team
Best regards,
Solent Fans's reply21 Dec 2021, 13:26
Official
Hi Bevan
Thank you for taking the time to review us, we appreciate the kind words and we are thrilled that we exceeded your expectations.
We hope you continue to enjoy your Solent fan.
The Solent Team
Thank you for taking the time to review us, we appreciate the kind words and we are thrilled that we exceeded your expectations.
We hope you continue to enjoy your Solent fan.
The Solent Team
Best regards,