solidhope tech
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
solidhope tech has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked solidhope tech across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Never recommend Solidhope for a WiFi service. Their service is extremely bad and there is no customer service. Their technicians don't respond to customers complaints. I reported my offline since Friday 22.08.2025 and was told there's power outage at the area where their main highsite is located and asked which area is that, they failed to answer. I have offline for 3days they even stopped to respond me. Their offices were in pta CBD but they have moved and still using the same old address and they are very quick to send the invoice but too slow to attend to customers complaints.
1 reviews | Active since Jan 2020
Never recommend Solidhope for a WiFi service. Their service is extremely bad and there is no customer service. Their technicians don't respond to customers complaints. I reported my offline since Friday 22.08.2025 and was told there's power outage at the area where their main highsite is located and asked which area is that, they failed to answer. I have offline for 3days they even stopped to respond me. Their offices were in pta CBD but they have moved and still using the same old address and they are very quick to send the invoice but too slow to attend to customers complaints.
1 reviews | Active since Jan 2020
18 February 2020 i applied internet for my home, they responded to and confirmed that they have coverage in my area. they came and installed the WIFI and paid connection fee. Booom! after installing the network connection was very poor i and called them they did sent a techinician to come to my house and check it. ever since they installed the connection was poor or without connection at all. after numerous whatsapp and calls to solidhope nothing was resolved. lastly i called them to come and take the device because it was not working of which they never did. i stopped paying them because the was no service they were providing. in 2022 i received sms from Landau attorneys saying i owe R9800 to solidhope. i did send the attorneys whatsapp chats between me and solidhope about whereby the conversation was about nonfunctional WIFI. the attorneys disputed the whatsapp chat saying they need email from me to Solidhope i told the attorneys that my communication between myself and solid was the whatsapp as they were using it to communicate with its clients. now the attorneys are harassing me daily about this account. now i have WIFI with screamer which is very good .
1 reviews | Active since Jan 2020
18 February 2020 i applied internet for my home, they responded to and confirmed that they have coverage in my area. they came and installed the WIFI and paid connection fee. Booom! after installing the network connection was very poor i and called them they did sent a techinician to come to my house and check it. ever since they installed the connection was poor or without connection at all. after numerous whatsapp and calls to solidhope nothing was resolved. lastly i called them to come and take the device because it was not working of which they never did. i stopped paying them because the was no service they were providing. in 2022 i received sms from Landau attorneys saying i owe R9800 to solidhope. i did send the attorneys whatsapp chats between me and solidhope about whereby the conversation was about nonfunctional WIFI. the attorneys disputed the whatsapp chat saying they need email from me to Solidhope i told the attorneys that my communication between myself and solid was the whatsapp as they were using it to communicate with its clients. now the attorneys are harassing me daily about this account. now i have WIFI with screamer which is very good .
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