SolisMarket unsatisfied experience

JH van Heerden – Solismarkets “experience” – September 2025 I had 2*Solismarkets experiences. The 1st experience takes us back to November 2024 and my review is reflected in this letter (way below). The short STORY end and the experience was losing a substantial amount in “swopping” fees. Solismarket made available $ 1000.00 BONUS BUT (because) I had NO guidance or a success manager to mentor so I decided to “shelf” the SolisMarket exercise. I’m of the opinion that trading can be lucrative BUT the challenge for a trader is to LEARN the tricks of the trade BE VERY CAREFUL because substantial losses will occur if you’re not careful. My second Solismarket experience started on 21st August 2025 when one of SolisMarket’s Managers contacted me with the invitation that he will assist me to start trading again and he will oversee my account and lead me on the road to success. Since I had a bonus of $ 1000.00 in my (2nd) account # 136 862 and his commitment that he will trade on my behalf and show me SolisMarkets are profitable. Because I couldn’t trade with the bonus he arranged a $ 200.00 credit. I made it very clear that I won’t make any further deposit into the SolisMarket account and will consider making a deposit/s once we’ve achieved success with the bonus & credit in account # 136 862 and recover the losses incurred in the past. He did 2*profitable transactions with a low volume and then suggested I deposit more funds – which I refused because I made it very clear from onset “I will not deposit until we show a profit”. No person in his/her rightful mind will invest at least $ 1000.00 based on 2*profitable transactions. After 6 transactions i.e. 2*losses and 4 profitable transactions I was contacted by the Manager who said he can’t waste his time with this trivial account (because he doesn’t earn any commission) and I must “fly solo” however I can ask advice from him. I closed the last Google transaction at a loss HOWEVER I had built up # 145.77 debit. I requested a withdrawal of $ 145.00 on 25/09/25 but SolisMarket hasn’t paid me out. I’m disappointed in the fact that the Manager promise “moonlight & roses” but the moment trading is getting tough they turn their back

My advice to future traders = BEWARE

H van Heerden – Solismarkets “ 1st experience”. November 2024. I reacted on an electronic adverti*****t on which Solismarkets, under support/auspices of various commercial banks, do stock market trading for individuals. I received a phone call and supporting email on 24/10/24 from Allison White welcoming me to Capitec AI Trading. This action put my mind at ease because a commercial bank/s wouldn’t support dubious trading (copy of email below). The lady offered me the basic options for opening a trading account ranging between ZAR 2500.00 - ZAR 10 000.00 I opted for the smaller account to fami****ize myself with the trading platform and to minimize my risk until it was proven that Solismarkets are claiming. After the account was opened, I received a call from mr T.H. explaining how I can make good money. He also suggested Solismarkets do the trading on behalf of me the Client. This suggestion/action took away ANY discretion/input from me as accountholder. The gentleman did the 1st transaction, and he made a substantial profit within a day. Upon his instruction I withdrew $ 30.00 to illustrate how effective their system is. I was strongly urged to make another deposit and I deposited another ZAR 16 000.00 which increased my “investment” to US$ 1000.00+ “basic” account. More trading was done showing good profits. The gentleman suggested strongly I deposit more funds because I’m wasting his time with a $ 1000.00 account. I couldn’t raise more money and (notified Solismarkets on 18/11/2024 that I won’t be able to make any further deposits at this stage). At this specific stage I still had a 40%+ profit on my investment. I was still monitoring my account and within a week the profitable account went into a total loss of my investment and a loss of $ 152.11. I’ve corresponded with Solismarkets regarding the dramatic loss and eventually they rep****: • due to the fact that I didn’t deposit more funds my account was “downgraded” with much higher swapping fees destroying the account within a few days. • Solismarkets haven’t informed me about the downgrade – by informing me I could at least closed the account in a profit !! I have absolute understanding that Solismarkets are looking for Clients with “deep pockets” but in my opinion, they also have a moral & ethical obligation to look after an account and maintain it to the best interest of their Clients. I therefor would like to inform potential/future Clients to make sure they have at least R 100k before they put any funds at mercy of Solismarkets.

My initial investment of R 20k has cost me dearly because I couldn’t & wouldn’t invest more funds. Signed

Hennie van Heerden Email from ……. dated 24/10/2024 @ 09:26.

Hi Hennie van Heerden,

I hope this email finds you well,

I want to welcome you to our Capitec AI Trading.

This is Allison White. I've tried to reach you regarding your Automatic Trading Account with our Company with no success. Please let me know when you will be available over the phone for 5 minutes.

If you're looking for a tool that consistently makes you money, I'm the right guy you can talk to. You can check my credentials.

CLICK THE LINK BELOW TO SEE MORE MY CREDENTIAL AS A LICENSE/PROFESSIONAL BROKER:

Regulated We are licensed and regulated by the FSCA under license number: 45583 complying with the highest levels of international financial security