SolisMarkets
Claimed Business
SolisMarkets
Claimed Business
135 Reviews (last 12 months)
Does not respond to reviews
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, SolisMarkets presents a polarized customer experience. The majority of reviewers praise the trading signal accuracy, responsive support team, and helpful guidance for beginners. However, a persistent and alarming pattern of blocked withdrawals, ignored communications after fund disputes, and unauthorized trading activity raises serious trust and compliance concerns that undermine the positive trading experience described by others.
Top Strengths:
- •Customer Service & Professional Guidance: Customers consistently describe the support team as responsive, helpful, and caring. Reviewers frequently praise the guidance provided to beginners and the willingness to answer questions in detail.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
5.1Trustindex Rating
#6Ranked In Investments & Wealth
48h 18mReply Time
-88 NPSUnlikely
Replied to 47% of negative reviews
Reply time on negative reviews: 48 hours 18 min
TrustIndex
5.1
Ranking
#6
in Investments & Wealth
Avg Reply
48h 18m
NPS Score
-88
Recommended: Unlikely
Replied to 47% of negative reviews
Reply time on negative reviews: 48 hours 18 min
Review Distribution
3.9|135 Reviews
Jun '25 - May '26
5(7.1%)
4(0%)
3(0%)
2(0%)
1(92.9%)
5(7.1%)
4(0%)
3(0%)
2(0%)
1(92.9%)
Recent reviews (135)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
VG
Vanishree G
1 reviews | Active since Jan 2020
21 Dec 2025, 11:25
Solis Markets Intimidating Ignorance and Unprofessional, Immature Communication Skills.
Solis Markets is empowered to trade with the EKLAVYA ASSET MANAGERS FSCA LICENCE NUMBER, FSP: 45583. Solis Markets is initially compassionate in their offer/trading packages. The signals are 90% accurate. However, when the Client and Account Manager became more fami****, the Account Manager lacked mature, professional communication skills and compromised my trading. I had to reach out to the FSCA and to FAIS because they are immature in their client communication and are intimidated by adhering to their written Agreement. Withdrawals are blocked for various reasons that do not align with the signed Agreement between Client and Account Manager. The Account Managers, Customer Service, and the Compliance Department's communication skills are demeaning to the client, as I experienced it. I had to report the matter to FSCA and to FAIS. After 4 months, I received half of my Capital Investment. Be WEARY because Solis Markets ignores clauses in the signed Agreement and refuses to fulfill the Agreement when requested to do so by the Client. The Account Manager, in my experience, forfeited the initial communication between himself and I, and opened trading positions without my final consent, which further compromised my Capital Investment.
Helpful (0)
|Replies (0)VG
Vanishree G
1 reviews | Active since Jan 2020
21 Dec 2025, 11:25
Solis Markets Intimidating Ignorance and Unprofessional, Immature Communication Skills.
Solis Markets is empowered to trade with the EKLAVYA ASSET MANAGERS FSCA LICENCE NUMBER, FSP: 45583. Solis Markets is initially compassionate in their offer/trading packages. The signals are 90% accurate. However, when the Client and Account Manager became more fami****, the Account Manager lacked mature, professional communication skills and compromised my trading. I had to reach out to the FSCA and to FAIS because they are immature in their client communication and are intimidated by adhering to their written Agreement. Withdrawals are blocked for various reasons that do not align with the signed Agreement between Client and Account Manager. The Account Managers, Customer Service, and the Compliance Department's communication skills are demeaning to the client, as I experienced it. I had to report the matter to FSCA and to FAIS. After 4 months, I received half of my Capital Investment. Be WEARY because Solis Markets ignores clauses in the signed Agreement and refuses to fulfill the Agreement when requested to do so by the Client. The Account Manager, in my experience, forfeited the initial communication between himself and I, and opened trading positions without my final consent, which further compromised my Capital Investment.
0
Replies (0)MB
Melanie B
1 reviews | Active since Jan 2020
18 Dec 2025, 03:35
Pay to get your own back, a full proof plan!
26 Sep. after books.full of emty promises, man of his word,would never let me down, why keep it in a bank acc.if it can make more money, a close eye will be personally kept on it as he knows this is everything & all I have ( singel mom,2 kids,no work) I was guarenteed I will have absolutely no hassle withdrawing ALL my funds if I feel the need to do so,no questions asked, same day back into my acc. What a joke & even a bigger lie. 26 Sep 25' I deposited the R250000.00 ( with a heavy heart) after paying the bonus that was granted to me back in full as per agreement an amm. of R250000.00 -R20000.00 (bonus) =R230000.00 Investment. I, did not expect hundreds & thousands of rands, I recieved a profit withdrew once, after that once more ( small amm.) Only after i made a sceen of it... now nothing. 23'd October i requested all my trades 2 be closed & my acc as it was starting to run at a loss off $1827, I've been flat out ignored( have proof on file) long srory short my WA, emails & all correspondance has been ignored until he ran my acc. to a complete loss AFTER being told over & over. Now another man is constantly phoning me telling me he has a full proof plan for me to get my money back + all the profit it has made i just need to dep. ANOTHER R15000.00 & i can have all my funds back? Does any of this make sence? I, want what is rightfully mine. I kept my word & paid what i owed, man up & give back what is rightfully mine.
Helpful (0)
|Replies (0)MB
Melanie B
1 reviews | Active since Jan 2020
18 Dec 2025, 03:35
Pay to get your own back, a full proof plan!
26 Sep. after books.full of emty promises, man of his word,would never let me down, why keep it in a bank acc.if it can make more money, a close eye will be personally kept on it as he knows this is everything & all I have ( singel mom,2 kids,no work) I was guarenteed I will have absolutely no hassle withdrawing ALL my funds if I feel the need to do so,no questions asked, same day back into my acc. What a joke & even a bigger lie. 26 Sep 25' I deposited the R250000.00 ( with a heavy heart) after paying the bonus that was granted to me back in full as per agreement an amm. of R250000.00 -R20000.00 (bonus) =R230000.00 Investment. I, did not expect hundreds & thousands of rands, I recieved a profit withdrew once, after that once more ( small amm.) Only after i made a sceen of it... now nothing. 23'd October i requested all my trades 2 be closed & my acc as it was starting to run at a loss off $1827, I've been flat out ignored( have proof on file) long srory short my WA, emails & all correspondance has been ignored until he ran my acc. to a complete loss AFTER being told over & over. Now another man is constantly phoning me telling me he has a full proof plan for me to get my money back + all the profit it has made i just need to dep. ANOTHER R15000.00 & i can have all my funds back? Does any of this make sence? I, want what is rightfully mine. I kept my word & paid what i owed, man up & give back what is rightfully mine.
0
Replies (0)TL
RM
Riekie M
1 reviews | Active since Jan 2020
20 Nov 2025, 13:45
BAD BUSINESS
One of the bad company's i am dealing with , take my money for trade , promise a 100% investment , one moment they show your money next moment all gone and then they are gone , no reply on emails , the telefone number does not working nor the emails VERY BAD COMPANY , LOST R20K ON THE BITCOIN MARKETS STAY AWAY
Helpful (0)
|Replies (0)RM
Riekie M
1 reviews | Active since Jan 2020
20 Nov 2025, 13:45
BAD BUSINESS
One of the bad company's i am dealing with , take my money for trade , promise a 100% investment , one moment they show your money next moment all gone and then they are gone , no reply on emails , the telefone number does not working nor the emails VERY BAD COMPANY , LOST R20K ON THE BITCOIN MARKETS STAY AWAY
0
Replies (0)TL
JHvH
Jan Hendrik van Heerden
1 reviews | Active since Jan 2020
6 Oct 2025, 12:23
SolisMarket unsatisfied experience
JH van Heerden – Solismarkets “experience” – September 2025 I had 2*Solismarkets experiences. The 1st experience takes us back to November 2024 and my review is reflected in this letter (way below). The short STORY end and the experience was losing a substantial amount in “swopping” fees. Solismarket made available $ 1000.00 BONUS BUT (because) I had NO guidance or a success manager to mentor so I decided to “shelf” the SolisMarket exercise. I’m of the opinion that trading can be lucrative BUT the challenge for a trader is to LEARN the tricks of the trade BE VERY CAREFUL because substantial losses will occur if you’re not careful. My second Solismarket experience started on 21st August 2025 when one of SolisMarket’s Managers contacted me with the invitation that he will assist me to start trading again and he will oversee my account and lead me on the road to success. Since I had a bonus of $ 1000.00 in my (2nd) account # 136 862 and his commitment that he will trade on my behalf and show me SolisMarkets are profitable. Because I couldn’t trade with the bonus he arranged a $ 200.00 credit. I made it very clear that I won’t make any further deposit into the SolisMarket account and will consider making a deposit/s once we’ve achieved success with the bonus & credit in account # 136 862 and recover the losses incurred in the past. He did 2*profitable transactions with a low volume and then suggested I deposit more funds – which I refused because I made it very clear from onset “I will not deposit until we show a profit”. No person in his/her rightful mind will invest at least $ 1000.00 based on 2*profitable transactions. After 6 transactions i.e. 2*losses and 4 profitable transactions I was contacted by the Manager who said he can’t waste his time with this trivial account (because he doesn’t earn any commission) and I must “fly solo” however I can ask advice from him. I closed the last Google transaction at a loss HOWEVER I had built up # 145.77 debit. I requested a withdrawal of $ 145.00 on 25/09/25 but SolisMarket hasn’t paid me out. I’m disappointed in the fact that the Manager promise “moonlight & roses” but the moment trading is getting tough they turn their back My advice to future traders = BEWARE H van Heerden – Solismarkets “ 1st experience”. November 2024. I reacted on an electronic adverti*****t on which Solismarkets, under support/auspices of various commercial banks, do stock market trading for individuals. I received a phone call and supporting email on 24/10/24 from Allison White welcoming me to Capitec AI Trading. This action put my mind at ease because a commercial bank/s wouldn’t support dubious trading (copy of email below). The lady offered me the basic options for opening a trading account ranging between ZAR 2500.00 - ZAR 10 000.00 I opted for the smaller account to fami****ize myself with the trading platform and to minimize my risk until it was proven that Solismarkets are claiming. After the account was opened, I received a call from mr T.H. explaining how I can make good money. He also suggested Solismarkets do the trading on behalf of me the Client. This suggestion/action took away ANY discretion/input from me as accountholder. The gentleman did the 1st transaction, and he made a substantial profit within a day. Upon his instruction I withdrew $ 30.00 to illustrate how effective their system is. I was strongly urged to make another deposit and I deposited another ZAR 16 000.00 which increased my “investment” to US$ 1000.00+ “basic” account. More trading was done showing good profits. The gentleman suggested strongly I deposit more funds because I’m wasting his time with a $ 1000.00 account. I couldn’t raise more money and (notified Solismarkets on 18/11/2024 that I won’t be able to make any further deposits at this stage). At this specific stage I still had a 40%+ profit on my investment. I was still monitoring my account and within a week the profitable account went into a total loss of my investment and a loss of $ 152.11. I’ve corresponded with Solismarkets regarding the dramatic loss and eventually they rep****: • due to the fact that I didn’t deposit more funds my account was “downgraded” with much higher swapping fees destroying the account within a few days. • Solismarkets haven’t informed me about the downgrade – by informing me I could at least closed the account in a profit !! I have absolute understanding that Solismarkets are looking for Clients with “deep pockets” but in my opinion, they also have a moral & ethical obligation to look after an account and maintain it to the best interest of their Clients. I therefor would like to inform potential/future Clients to make sure they have at least R 100k before they put any funds at mercy of Solismarkets. My initial investment of R 20k has cost me dearly because I couldn’t & wouldn’t invest more funds. Signed Hennie van Heerden Email from ……. dated 24/10/2024 @ 09:26. Hi Hennie van Heerden, I hope this email finds you well, I want to welcome you to our Capitec AI Trading. This is Allison White. I've tried to reach you regarding your Automatic Trading Account with our Company with no success. Please let me know when you will be available over the phone for 5 minutes. If you're looking for a tool that consistently makes you money, I'm the right guy you can talk to. You can check my credentials. CLICK THE LINK BELOW TO SEE MORE MY CREDENTIAL AS A LICENSE/PROFESSIONAL BROKER: Regulated We are licensed and regulated by the FSCA under license number: 45583 complying with the highest levels of international financial security
Helpful (0)
|Replies (0)JHvH
Jan Hendrik van Heerden
1 reviews | Active since Jan 2020
6 Oct 2025, 12:23
SolisMarket unsatisfied experience
JH van Heerden – Solismarkets “experience” – September 2025 I had 2*Solismarkets experiences. The 1st experience takes us back to November 2024 and my review is reflected in this letter (way below). The short STORY end and the experience was losing a substantial amount in “swopping” fees. Solismarket made available $ 1000.00 BONUS BUT (because) I had NO guidance or a success manager to mentor so I decided to “shelf” the SolisMarket exercise. I’m of the opinion that trading can be lucrative BUT the challenge for a trader is to LEARN the tricks of the trade BE VERY CAREFUL because substantial losses will occur if you’re not careful. My second Solismarket experience started on 21st August 2025 when one of SolisMarket’s Managers contacted me with the invitation that he will assist me to start trading again and he will oversee my account and lead me on the road to success. Since I had a bonus of $ 1000.00 in my (2nd) account # 136 862 and his commitment that he will trade on my behalf and show me SolisMarkets are profitable. Because I couldn’t trade with the bonus he arranged a $ 200.00 credit. I made it very clear that I won’t make any further deposit into the SolisMarket account and will consider making a deposit/s once we’ve achieved success with the bonus & credit in account # 136 862 and recover the losses incurred in the past. He did 2*profitable transactions with a low volume and then suggested I deposit more funds – which I refused because I made it very clear from onset “I will not deposit until we show a profit”. No person in his/her rightful mind will invest at least $ 1000.00 based on 2*profitable transactions. After 6 transactions i.e. 2*losses and 4 profitable transactions I was contacted by the Manager who said he can’t waste his time with this trivial account (because he doesn’t earn any commission) and I must “fly solo” however I can ask advice from him. I closed the last Google transaction at a loss HOWEVER I had built up # 145.77 debit. I requested a withdrawal of $ 145.00 on 25/09/25 but SolisMarket hasn’t paid me out. I’m disappointed in the fact that the Manager promise “moonlight & roses” but the moment trading is getting tough they turn their back My advice to future traders = BEWARE H van Heerden – Solismarkets “ 1st experience”. November 2024. I reacted on an electronic adverti*****t on which Solismarkets, under support/auspices of various commercial banks, do stock market trading for individuals. I received a phone call and supporting email on 24/10/24 from Allison White welcoming me to Capitec AI Trading. This action put my mind at ease because a commercial bank/s wouldn’t support dubious trading (copy of email below). The lady offered me the basic options for opening a trading account ranging between ZAR 2500.00 - ZAR 10 000.00 I opted for the smaller account to fami****ize myself with the trading platform and to minimize my risk until it was proven that Solismarkets are claiming. After the account was opened, I received a call from mr T.H. explaining how I can make good money. He also suggested Solismarkets do the trading on behalf of me the Client. This suggestion/action took away ANY discretion/input from me as accountholder. The gentleman did the 1st transaction, and he made a substantial profit within a day. Upon his instruction I withdrew $ 30.00 to illustrate how effective their system is. I was strongly urged to make another deposit and I deposited another ZAR 16 000.00 which increased my “investment” to US$ 1000.00+ “basic” account. More trading was done showing good profits. The gentleman suggested strongly I deposit more funds because I’m wasting his time with a $ 1000.00 account. I couldn’t raise more money and (notified Solismarkets on 18/11/2024 that I won’t be able to make any further deposits at this stage). At this specific stage I still had a 40%+ profit on my investment. I was still monitoring my account and within a week the profitable account went into a total loss of my investment and a loss of $ 152.11. I’ve corresponded with Solismarkets regarding the dramatic loss and eventually they rep****: • due to the fact that I didn’t deposit more funds my account was “downgraded” with much higher swapping fees destroying the account within a few days. • Solismarkets haven’t informed me about the downgrade – by informing me I could at least closed the account in a profit !! I have absolute understanding that Solismarkets are looking for Clients with “deep pockets” but in my opinion, they also have a moral & ethical obligation to look after an account and maintain it to the best interest of their Clients. I therefor would like to inform potential/future Clients to make sure they have at least R 100k before they put any funds at mercy of Solismarkets. My initial investment of R 20k has cost me dearly because I couldn’t & wouldn’t invest more funds. Signed Hennie van Heerden Email from ……. dated 24/10/2024 @ 09:26. Hi Hennie van Heerden, I hope this email finds you well, I want to welcome you to our Capitec AI Trading. This is Allison White. I've tried to reach you regarding your Automatic Trading Account with our Company with no success. Please let me know when you will be available over the phone for 5 minutes. If you're looking for a tool that consistently makes you money, I'm the right guy you can talk to. You can check my credentials. CLICK THE LINK BELOW TO SEE MORE MY CREDENTIAL AS A LICENSE/PROFESSIONAL BROKER: Regulated We are licensed and regulated by the FSCA under license number: 45583 complying with the highest levels of international financial security
0
Replies (0)JHvH
Jan Hendrik van Heerden
1 reviews | Active since Jan 2020
6 Oct 2025, 06:59
SolisMarkets - negative experience # 2
JH van Heerden – Solismarkets “experience” – September 2025 I had 2*SolisMarkets experiences. The 1st experience takes us back to November 2024 and my review is reflected in this letter (way below). The short STORY end and the experience was losing a substantial amount in “swopping” fees. SolisMarket made available $ 1000.00 BONUS BUT (because) I had NO guidance or a success manager to mentor so I decided to “shelf” the SolisMarket exercise. I’m of the opinion that trading can be lucrative BUT the challenge for a trader is to LEARN the tricks of the trade BE VERY CAREFUL because substantial losses will occur if you’re not careful. My second Solismarket experience started on 21st August 2025 when one of SolisMarket’s Managers, mr S C contacted me with the invitation that he will assist me to start trading again and he will oversee my account and lead me on the road to success. Since I had a bonus of $ 1000.00 in my (2nd) account # 136 862 and his commitment that he will trade on my behalf and show me SolisMarkets are profitable. Because I couldn’t trade with the bonus he arranged a $ 200.00 credit. I made it very clear that I won’t make any further deposit into the SolisMarket account and will consider making a deposit/s once we’ve achieved success with the bonus & credit in account # 136 862 and recover the losses incurred in the past. He did 2*profitable transactions with a low volume and then suggested I deposit more funds – which I refused because I made it very clear from onset “I will not deposit until we show a profit”. No person in his/her rightful mind will invest at least $ 1000.00 based on 2*profitable transactions. After 6 transactions i.e. 2*losses and 4 profitable transactions I was contacted by the Manager who said he can’t waste his time with this trivial account (because he doesn’t earn any commission) and I must “fly solo” however I can ask advice from him. I closed the last Google transaction at a loss HOWEVER I had built up # 145.77 debit. I requested a withdrawal of $ 145.00 on 25/09/25 but SolisMarket hasn’t paid me out. I’m disappointed in the fact that the Manager promise “moonlight & roses” but the moment trading is getting tough they turn their back My advice to future traders = BEWARE H van Heerden – Solismarkets “ 1st experience”. November 2024. I reacted on an electronic adverti*****t on which Solismarkets, under support/auspices of various commercial banks, do stock market trading for individuals. I received a phone call and supporting email on 24/10/24 from Allison White welcoming me to Capitec AI Trading. This action put my mind at ease because a commercial bank/s wouldn’t support dubious trading (copy of email below). The lady offered me the basic options for opening a trading account ranging between ZAR 2500.00 - ZAR 10 000.00 I opted for the smaller account to fami****ize myself with the trading platform and to minimize my risk until it was proven that Solismarkets are claiming. After the account was opened, I received a call from mr T.H. explaining how I can make good money. He also suggested Solismarkets do the trading on behalf of me the Client. This suggestion/action took away ANY discretion/input from me as accountholder. The gentleman did the 1st transaction, and he made a substantial profit within a day. Upon his instruction I withdrew $ 30.00 to illustrate how effective their system is. I was strongly urged to make another deposit and I deposited another ZAR 16 000.00 which increased my “investment” to US$ 1000.00+ “basic” account. More trading was done showing good profits. The gentleman suggested strongly I deposit more funds because I’m wasting his time with a $ 1000.00 account. I couldn’t raise more money and (notified Solismarkets on 18/11/2024 that I won’t be able to make any further deposits at this stage). At this specific stage I still had a 40%+ profit on my investment. I was still monitoring my account and within a week the profitable account went into a total loss of my investment and a loss of $ 152.11. I’ve corresponded with Solismarkets regarding the dramatic loss and eventually they rep****: • due to the fact that I didn’t deposit more funds my account was “downgraded” with much higher swapping fees destroying the account within a few days. • Solismarkets haven’t informed me about the downgrade – by informing me I could at least closed the account in a profit !! I have absolute understanding that Solismarkets are looking for Clients with “deep pockets” but in my opinion, they also have a moral & ethical obligation to look after an account and maintain it to the best interest of their Clients. I therefor would like to inform potential/future Clients to make sure they have at least R 100k before they put any funds at mercy of Solismarkets. My initial investment of R 20k has cost me dearly because I couldn’t & wouldn’t invest more funds. Signed Hennie van Heerden Email from Allister White dated 24/10/2024 @ 09:26. Hi Hennie van Heerden, I hope this email finds you well, I want to welcome you to our Capitec AI Trading. This is Allison White. I've tried to reach you regarding your Automatic Trading Account with our Company with no success. Please let me know when you will be available over the phone for 5 minutes. If you're looking for a tool that consistently makes you money, I'm the right guy you can talk to. You can check my credentials. CLICK THE LINK BELOW TO SEE MORE MY CREDENTIAL AS A LICENSE/PROFESSIONAL BROKER: Allison White Regulated We are licensed and regulated by the FSCA under license number: 45583 complying with the highest levels of international financial security
Helpful (0)
|Replies (0)JHvH
Jan Hendrik van Heerden
1 reviews | Active since Jan 2020
6 Oct 2025, 06:59
SolisMarkets - negative experience # 2
JH van Heerden – Solismarkets “experience” – September 2025 I had 2*SolisMarkets experiences. The 1st experience takes us back to November 2024 and my review is reflected in this letter (way below). The short STORY end and the experience was losing a substantial amount in “swopping” fees. SolisMarket made available $ 1000.00 BONUS BUT (because) I had NO guidance or a success manager to mentor so I decided to “shelf” the SolisMarket exercise. I’m of the opinion that trading can be lucrative BUT the challenge for a trader is to LEARN the tricks of the trade BE VERY CAREFUL because substantial losses will occur if you’re not careful. My second Solismarket experience started on 21st August 2025 when one of SolisMarket’s Managers, mr S C contacted me with the invitation that he will assist me to start trading again and he will oversee my account and lead me on the road to success. Since I had a bonus of $ 1000.00 in my (2nd) account # 136 862 and his commitment that he will trade on my behalf and show me SolisMarkets are profitable. Because I couldn’t trade with the bonus he arranged a $ 200.00 credit. I made it very clear that I won’t make any further deposit into the SolisMarket account and will consider making a deposit/s once we’ve achieved success with the bonus & credit in account # 136 862 and recover the losses incurred in the past. He did 2*profitable transactions with a low volume and then suggested I deposit more funds – which I refused because I made it very clear from onset “I will not deposit until we show a profit”. No person in his/her rightful mind will invest at least $ 1000.00 based on 2*profitable transactions. After 6 transactions i.e. 2*losses and 4 profitable transactions I was contacted by the Manager who said he can’t waste his time with this trivial account (because he doesn’t earn any commission) and I must “fly solo” however I can ask advice from him. I closed the last Google transaction at a loss HOWEVER I had built up # 145.77 debit. I requested a withdrawal of $ 145.00 on 25/09/25 but SolisMarket hasn’t paid me out. I’m disappointed in the fact that the Manager promise “moonlight & roses” but the moment trading is getting tough they turn their back My advice to future traders = BEWARE H van Heerden – Solismarkets “ 1st experience”. November 2024. I reacted on an electronic adverti*****t on which Solismarkets, under support/auspices of various commercial banks, do stock market trading for individuals. I received a phone call and supporting email on 24/10/24 from Allison White welcoming me to Capitec AI Trading. This action put my mind at ease because a commercial bank/s wouldn’t support dubious trading (copy of email below). The lady offered me the basic options for opening a trading account ranging between ZAR 2500.00 - ZAR 10 000.00 I opted for the smaller account to fami****ize myself with the trading platform and to minimize my risk until it was proven that Solismarkets are claiming. After the account was opened, I received a call from mr T.H. explaining how I can make good money. He also suggested Solismarkets do the trading on behalf of me the Client. This suggestion/action took away ANY discretion/input from me as accountholder. The gentleman did the 1st transaction, and he made a substantial profit within a day. Upon his instruction I withdrew $ 30.00 to illustrate how effective their system is. I was strongly urged to make another deposit and I deposited another ZAR 16 000.00 which increased my “investment” to US$ 1000.00+ “basic” account. More trading was done showing good profits. The gentleman suggested strongly I deposit more funds because I’m wasting his time with a $ 1000.00 account. I couldn’t raise more money and (notified Solismarkets on 18/11/2024 that I won’t be able to make any further deposits at this stage). At this specific stage I still had a 40%+ profit on my investment. I was still monitoring my account and within a week the profitable account went into a total loss of my investment and a loss of $ 152.11. I’ve corresponded with Solismarkets regarding the dramatic loss and eventually they rep****: • due to the fact that I didn’t deposit more funds my account was “downgraded” with much higher swapping fees destroying the account within a few days. • Solismarkets haven’t informed me about the downgrade – by informing me I could at least closed the account in a profit !! I have absolute understanding that Solismarkets are looking for Clients with “deep pockets” but in my opinion, they also have a moral & ethical obligation to look after an account and maintain it to the best interest of their Clients. I therefor would like to inform potential/future Clients to make sure they have at least R 100k before they put any funds at mercy of Solismarkets. My initial investment of R 20k has cost me dearly because I couldn’t & wouldn’t invest more funds. Signed Hennie van Heerden Email from Allister White dated 24/10/2024 @ 09:26. Hi Hennie van Heerden, I hope this email finds you well, I want to welcome you to our Capitec AI Trading. This is Allison White. I've tried to reach you regarding your Automatic Trading Account with our Company with no success. Please let me know when you will be available over the phone for 5 minutes. If you're looking for a tool that consistently makes you money, I'm the right guy you can talk to. You can check my credentials. CLICK THE LINK BELOW TO SEE MORE MY CREDENTIAL AS A LICENSE/PROFESSIONAL BROKER: Allison White Regulated We are licensed and regulated by the FSCA under license number: 45583 complying with the highest levels of international financial security
0
Replies (0)